Head of Global Groups Division

Are you an experienced leader in travel sales and operations? We're looking for a dynamic Head of Global Groups Division to lead a growing international team and shape the future of this well-established DMC's global services.

We're seeking a results-driven professional to lead our Global Groups Division, managing a talented team while shaping strategy and enhancing operational excellence.

Your Mission

Lead our global sales and operations team, drive performance, and represent the department at the highest levels. You'll oversee the full CRM funnel, build strong client relationships, and contribute to the company's continued success.

What you'll do :

Lead and inspire a team of 6+ professionals

Oversee CRM data, reporting, and sales funnel

Manage key client relationships and handle escalations

Deliver budgets, KPIs, and identify growth opportunities

Champion training, automation, and process improvements

Travel to destinations to monitor supplier standardsWhat's Needed :

Proven leadership in travel sales & operations

Strong knowledge of European destinations

CRM and data management expertise

Excellent communicator, strategic and hands-on

Comfortable with AI and digital toolsWhat's on offer :

Up to £50,000 salary (DOE) + benefits (pension, cycle to work)

20 days holiday + bank holidays

Hybrid working : 4 days office, 1 remote (after probation)

Hours : 09 : 15-17 : 30 (flexibility during peak season)

Great opportunities for growth & developmentJoin a collaborative, forward-thinking organisation where your leadership can make a real impact.

Please apply online to this post by sending your CV and a covering note