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Call Centre Advisor
AspireLiverpool, England, United Kingdom1 day ago
Job type
- Full-time
Job descriptionPrior experience in a call centre or customer service setting. Familiarity with claims, legal claims, or financial services (a plus). Excellent phone and data entry skills, with a keen eye for detail. Proficiency with claims management or contact centre systems (preferred). Ability to handle client communications professionally, both written and verbal. Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees Job Title : Call Centre Advisor Company : Aspire Location : Liverpool, Merseyside Posted : Sep 19th 2025 Closes : Oct 20th 2025 Sector : Customer Services Contract : Permanent Hours : Full Time
Overview
Job Title : Call Centre Advisor
Salary : £23,000 (Full-Time, Permanent, 35 hours)
Location : Liverpool City Centre (Office based)
Shifts : Flexibility to work between the hours of 9am and 8pm
What You’ll Do
- Handle inbound calls and client correspondence, providing support and guidance.
- Review new cases and determine their suitability for litigation.
- Assist clients with claim inquiries over the phone and online.
- Clearly explain company terms, conditions, and fees with a professional touch.
- Work closely with internal teams to keep claims moving forward.
- Ensure all client interactions adhere to legal requirements and quality standards.
- Track and document all interactions following Standard Operating Procedures.
Key Skills We’re Looking For
Benefits
Apply today to be part of a team that values integrity, client service, and continuous growth.
This vacancy is being handled by Aspire Recruitment. We receive a high volume of applications and may contact shortlisted candidates within 14 days. By applying, you consent to Aspire Recruitment processing your data as described in our Privacy Policy and may opt out of receiving information at any time.
Job Info
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Call Centre Advisor • Liverpool, England, United Kingdom
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