Job Title: Digital Experience Manager, Customer Experience & Voice of the Customer. The emphasis biases more towards interrogating customer journeys and understanding the customer experience. Evolving this forward, moving to a Phase 2 of this digital experience programme, you will be looking to ...
Research Manager – Quant or Mixed Methods - Customer Insights & Experience. They employ a wide variety of agile mechanisms for capturing, analysing and socialising customer and employee feedback ranging from always-on, real-time and post-experience programmes through to customer panels, pop-up commu...
A leading Property company specialising in sourcing unoccupied properties seeks a Customer Experience Manager. We are looking for a Customer Experience Manager to join the team in Finchley Road, NW3 (North West London). Responsibilities of the Customer Experience Manager:. If you’re interested in th...
Cross-Functional Collaboration: Liaise effectively with board directors and cross-functional teams, including Sales & Marketing, Customer Services and Field Operations, to align efforts and improve customer service / satisfaction levels * Customer Insights: Gather and analyse customer feedback, beh...
Customer Experience Manager- London (hybrid)- Up to £40,000. As the business continues to grow rapidly, they are seeking a Customer Experience Manager to join their London team (hybrid). This person will be reporting to the Head of Customer Experience and working closely with the customer service te...
Are you passionate about sustainability, and want to shape the future for Amazon Retail’s efforts in the space of product packaging? Then come join us! We are looking for a Senior Product Manager to shape and lead CX efforts that educate and inspire customers to adopt more sustainable packaging opti...
The Customer Experience Manager’s primary purpose is to deliver exceptional customer service and share detailed and timely event information to our participants, across all Motiv Sport events. We are looking for a Customer Experience Manager to join our team as soon as possible, fulfilling an exciti...
Proven experience in customer experience or product management. Experience with customer experience management and listening tools. This role will focus on optimizing customer journeys across all touchpoints, ensuring seamless and memorable experiences. You will have the opportunity to shape the cus...
Singulier is looking for a Senior Manager, Customer Experience to lead and contribute to CRM, loyalty and CX consulting projects for due diligence, value creation and transformation projects for our private equity customers and their companies. Do you have leading strategic and execution experience ...
Account Manager & Customer Experience Expert – London – £65,000-£70,000 + package. If you’re a strong Account Manager or have an extensive background in customer experience, this could represent an excellent opportunity to move into a role with high impact and high visibility. A strong background of...
You’ll form part of our highly established Customer Success Team, but will work with stakeholders across the business to drive positive change, ensuring we deliver a customer experience that is best in class. In this role you will represent the voice of the customer across the entire Natterbox custo...
In line with Matalan’s strategy of putting our customers at the heart of everything we do, the Customer Experience Manager’s focus will be on helping to drive a customer-centric culture and continuously striving to improve the omnichannel customer experience. Map the end-to-end omnichannel customer ...
Reporting into the Head of Customer Experience, the Senior Manager Customer Experience is responsible to structure complex concepts to achieve the company strategy to improve Service Experience for consumers and drive growth. You have 6+ years of experience as Strategy Manager or Consultant working ...
You’ll be sitting in the Customer Experience team, where you will take a lead on all things analytics for the team, creating technical customer requirements. This multi-award-winning Travel Insurance broking group has two brands – they’ve covered over 30 million customers across the UK, Australia, a...
As a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which in the ATS Customer Experience team means improving our processes so we deliver great experiences for our customers. Process Improvement Manager, EU ATS Customer Experience. You’ll work with mana...
Our Lead Customer Experience Manager role is a brilliant step if you’re ready to stretch your leadership skills to fully lead and inspire a management team and department. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. As o...
Research Manager – Quant or Mixed Methods - Customer Insights & Experience Hampshire £35 – 43,000 Excellent Benefits Combining advisory insight and their own cutting edge technology our client enables a huge variety of companies to confidently place the Voice of their Customer at the heart of their...
As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. You’re supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area. As a Customer Experience leader your ...
Account Manager & Customer Experience Expert – London – £65,000-£70,000 package I’m working with a global FMCG business who seek a strong relationship builder and problem solver to drive key strategic initiatives between the organisation and a key global customer account. If you’re a strong Account...
As a Customer Experience Manager you could move into a Lead Manager role in Food, In-store Customer Experience, Clothing or General Merchandise. You're supporting the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area. As a Customer Experience leader your ...
Nuffield Health have an exciting opportunity for a Customer Experience Manager to contribute to our purpose to build a healthier nation by defining our customer experience strategy, through ensuring a deep understanding of our current and prospective customers and ensuring that we put the customer a...
As a Sales & Customer Experience Manager you will motivate and drive the Sales and Customer Care team to achieve outstanding levels of service and drive sales growth. To be successful for the role of Sales & Customer Experience Manager, you’ll have the following experience, personal sk...
Our Lead Customer Experience Manager role is a brilliant step if you're ready to stretch your leadership skills to fully lead and inspire a management team and department. As a Customer Experience leader your job is to delight and inspire customers all the way from the car park to the checkout. As o...
Job Title: Indirect Ecommerce Customer Experience Manager Location: London (Hybrid) Contract: Six Month OVERVIEW As part of the Marketplaces team, the Customer Experience Manager is responsible for the management, planning, and activation of the new experiences to deliver the marketplace program KPI...
Senior Customer Experience Manager£60k - £70k DOERedditch, with potential for hybrid workingWe are seeking a passionate and strategic Senior Customer Experience Manager to lead the optimisation and homogenisation of our clients end-to-end customer journey. Key Responsibilities: * Custom...