Operations Manager

Job Title : Operations Manager

Reports to : Operations Lead EU and UK

Overview

Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology, Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members.

In this role you will build relationships and intimate knowledge of our Members data, technology and processes and will be the point contact on all data queries, problems and solutions.

You will work alongside our members to assist them in the analysis and resolution of data quality issues that impact data ingestion, regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards.

Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources.

Key Responsibilities

Member Onboarding

• Manage the operational due diligence and onboarding procedures for new Members and Business expansions
• Responsible for coordination and management of the Bank accounts, systems, and regulatory reports onboarding procedures.
• Responsible for onboarding of new Tax authorities and liaison with the Tax department
• Manage reconciliation between Written & Paid Bordereaux against cash received, manage, and oversee the transition to Outsourced Operations team DUA & Credit Control teams
• Liaise with members on invoicing procedures at the onboarding stage
• Ensure the Member Crib sheet have extensive notes for both Delegated Underwriting Authority and Credit Control Teams

Operations Management

Skills and qualifications Required :

The technical skills and experience you'll need to be proficient are :

About Accelerant

Accelerant is a services and data platform for the specialty insurance market. Our mission is to align incentives across the ecosystem. Our Risk Exchange harnesses advanced data analytics and AI to reduce information asymmetries and operational barriers. We connect expert underwriters with risk-capital partners, turning decades-old, siloed processes into data-rich insight and predictable capacity. Since we launched in 2018, our platform has grown to $3 billion+ in annual premium across 500+ niche programs and 40+ countries, all under the banner of A- (Excellent) AM Best ratings and the support of global carriers like QBE and Tokio Marine. By aligning incentives and arming specialists with real-time data, Accelerant makes it easy for small and midsize businesses to get the coverage they need to keep growing.

Why Accelerant

Our incredible team is united by the mission to make insurance work better — for everyone. We’re a fully remote, high-trust team where engineers, data scientists, and insurance experts work side-by-side to ship in weeks, not years. Every model trained and feature released unlocks protection for thousands of small businesses, and proves that centuries-old markets can run on modern data. We back bold ideas with meaningful equity, flexible schedules across North America and Europe, and a culture built on curiosity, autonomy, and clear results. If you love tackling hard problems, moving quickly, and seeing your work matter every day—join us.