Talent.com
This job offer is not available in your country.
Head of Hospitality

Head of Hospitality

BaxterStoreyLondon, England, GB
30+ days ago
Job type
  • Part-time
Job description

Company Description

Title : Head of Hospitality

Region : London

Salary : £55k

Benefits :

  • 33 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave.
  • 24 weeks' enhanced maternity leave
  • Secondary carer leave
  • Wedding / commitment day leave.
  • Free meals on shift.
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance.
  • Discounts available from HAPI app, from high street shops to holidays & cinema.
  • Wellbeing hub.
  • Access to employee assistance programme.
  • Cycle to work scheme.

Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented  Head of Hospitality  who strives to exceed expectations at every turn.

We are looking for an  Head of Hospitality  for a leading global investment bank in Central London. Our  Head of Hospitality  will be responsible for overseeing all aspects of hospitality operations, ensuring exceptional service and satisfaction for guests. This role involves strategic planning, leadership, and coordination to enhance guest experiences and optimise operational efficiency. The Head of Hospitality will manage all people, budgets, and resources to maintain the highest standards of service and operational excellence.

BaxterStorey is a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service.

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

Job Description

Leadership and Management :

  • Lead and manage the hospitality team, including hiring, training, and performance evaluations.
  • Foster a positive and productive work environment, promoting teamwork and professional development.
  • Guest Experience :

  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Address and resolve guest complaints and feedback promptly and professionally.
  • Monitor and analyse guest feedback to identify areas for improvement.
  • Operations Management :

  • Oversee daily operations of all hospitality services, including front desk, housekeeping, food and beverage, and event planning.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Implement and maintain standard operating procedures (SOPs) to ensure consistent service delivery.
  • Financial Management :

  • Develop and manage budgets for hospitality operations.
  • Monitor financial performance, including revenue, expenses, and profitability.
  • Identify cost-saving opportunities without compromising quality and service standards.
  • Strategic Planning :

  • Develop and execute strategic plans to achieve short-term and long-term business objectives.
  • Stay updated with industry trends and innovations to enhance operational efficiency and guest experience.
  • Collaborate with marketing and sales teams to develop promotional strategies and packages.
  • Vendor and Resource Management :

  • Negotiate and manage contracts with vendors and suppliers.
  • Ensure the availability and quality of resources, including supplies and equipment.
  • Event Coordination :

  • Oversee the planning and execution of events, ensuring all details are managed efficiently.
  • Work closely with clients to understand their needs and deliver exceptional event experiences.
  • Qualifications

  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service skills.
  • Strategic thinking
  • Proficiency in hospitality management software and tools.
  • Successful Hospitality background in 5 star / Michelin star environment, ideally within Contract Catering
  • Intermediate Food Hygiene Certificate or above
  • Ability to display a real passion for food and customer service
  • Demonstrate analytical approach to problem solving
  • Ability to work on own initiative
  • Excellent communicator at all levels
  • Financially and commercially astute
  • Additional Information

    For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

    We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

    Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

    Join us, and be part of the food revolution!

    BaxterStorey Values :

    ALWAYS VISIONARY

    We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

    WHOLEHEARTEDLY POSITIVE

    We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

    CREATIVELY COLLABORATIVE

    We embrace our differences to push creativity and we work together to be better.

    FOREVER CONSCIOUS

    We work together as a team to lead by example, protecting the planet and supporting local communities.

    Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

    BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

    The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team memberto feel respected and able to give their best.

    And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

    Create a job alert for this search

    Head Of Hospitality • London, England, GB

    Related jobs
    • Promoted
    Deputy Head of Hospitality

    Deputy Head of Hospitality

    Elior UkLondon, England, United Kingdom
    Full-time
    Lexington is an award-winning contract caterer focused on providing great food and service to customers.To achieve this, we need fabulous people, and we work hard to create an environment where our...Show moreLast updated: 15 days ago
    Hospitality Head Chef - London

    Hospitality Head Chef - London

    LevyLondon (Greater), London (Greater)
    Full-time
    Hospitality Head Chef - London.Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venue...Show moreLast updated: 30+ days ago
    Head of Digital Marketing - Hospitality

    Head of Digital Marketing - Hospitality

    Blu DigitalLondon
    Permanent
    Head of Digital Marketing - Hospitality .Are you looking for a new role within Marketing are you looking to make the next steps in your career?. My client is looking for a Head Of Digital Marketing ...Show moreLast updated: 30+ days ago
    Hospitality Head Chef

    Hospitality Head Chef

    Vacherin Ltd. CareersLondon (Central), London (Greater), United Kingdom
    Full-time
    Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Hospital...Show moreLast updated: 6 days ago
    • Promoted
    Deputy Head of Hospitality

    Deputy Head of Hospitality

    Lexington CateringLondon, England, United Kingdom
    Full-time
    Lexington is an award-winning contract caterer that focus on providing great food and service to customers.To do this we need fabulous people and we work hard to create an environment where our tea...Show moreLast updated: 30+ days ago
    • Promoted
    Hospitality Head Chef

    Hospitality Head Chef

    Compass GroupLondon, England, United Kingdom
    Full-time
    Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Hospital...Show moreLast updated: 30+ days ago
    Head of Health and Safety - Hospitality

    Head of Health and Safety - Hospitality

    COREcruitmentLondon, Greater London, England
    Full-time
    The Role : Head of Health and Safety.I am delighted to be working with this fabulous Hospitality client to find them a dynamic Head of Health and Safety. The group are renowned for great food and the...Show moreLast updated: 24 days ago
    Head Chef - Hospitality / Events

    Head Chef - Hospitality / Events

    Berkeley ScottLondon, London, UK
    Full-time
    Tired of long evenings and weekend events? Ready for your next big step in hospitality?.This is your chance to break free from the norm. B&I site in the heart of the City.This is not your average st...Show moreLast updated: 25 days ago
    • Promoted
    Head of Finance, Luxury Hospitality Group, London £95k

    Head of Finance, Luxury Hospitality Group, London £95k

    COREcruitment InternationalLondon, England, United Kingdom
    Full-time
    We’re partnering with a high-end, multi-site hospitality business to find a Head of Finance to lead their EU division.Based in West London, this is a key strategic role working at the heart of a pr...Show moreLast updated: 4 days ago
    • Promoted
    Head of Payment Sales [Hospitality Software]

    Head of Payment Sales [Hospitality Software]

    Planet PaymetLondon, England, United Kingdom
    Full-time
    Head of Payment Sales [Hospitality Software] page is loaded.Head of Payment Sales [Hospitality Software].Apply remote type Hybrid locations London - UK Warsaw - Poland Vienna - Austria Dortmund - G...Show moreLast updated: 30+ days ago
    • Promoted
    Hospitality Head Chef - O2

    Hospitality Head Chef - O2

    Levy UKLondon, England, United Kingdom
    Full-time
    Levy UK & Ireland is a vibrant sector of Compass Group, the world's largest catering company.We operate at some of the most renowned venues globally, delivering exceptional experiences in food, dri...Show moreLast updated: 29 days ago
    Head of Payment Sales [Hospitality Software]

    Head of Payment Sales [Hospitality Software]

    Planet paymentLondon, UK
    Full-time
    Planet is transforming the hospitality technology landscape by delivering something no one else can : a fully integrated platform that combines Property Management Systems (PMS), embedded payments, ...Show moreLast updated: 24 days ago
    • Promoted
    Head of Key Accounts, Hospitality [PMS]

    Head of Key Accounts, Hospitality [PMS]

    PlanetLondon, England, United Kingdom
    Full-time
    Head of Key Accounts, Hospitality [PMS].Head of Key Accounts, Hospitality [PMS].Planet is transforming the hospitality technology landscape by delivering something no one else can : a fully integrat...Show moreLast updated: 29 days ago
    • Promoted
    Hospitality Head Chef

    Hospitality Head Chef

    SearchLondon, England, United Kingdom
    Full-time
    As Hospitlaity Head Chef you'll take charge of all hospitality services within the building, which includes meeting rooms, event spaces, an la carte restaurant, and a private dining room.Leading a ...Show moreLast updated: 17 days ago
    • Promoted
    Hospitality Head Chef

    Hospitality Head Chef

    Susan Hamilton GroupLondon, England, United Kingdom
    Full-time
    Hospitality Head Chef, London £45k – £50k.Our client is searching for a Hospitality focused Head Chef to take control of the kitchen at this corporate site in the City of London.Catering for a brea...Show moreLast updated: 21 days ago
    Head of EMEA Hotels and Hospitality Research

    Head of EMEA Hotels and Hospitality Research

    JLLLondon, GBR
    Full-time
    JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Show moreLast updated: 20 days ago
    Hospitality Head Chef - O2

    Hospitality Head Chef - O2

    Levy UK CareersLondon (Central), London (Greater), United Kingdom
    Full-time
    Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company.We work at some of the greatest venues in the world, delivering legendary experiences in ...Show moreLast updated: 6 days ago
    • Promoted
    Hospitality Head Chef

    Hospitality Head Chef

    Vacherin Ltd.London, England, United Kingdom
    Full-time
    Vacherin is committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a.Monday - ...Show moreLast updated: 22 days ago