Client & Partner Success Manager

We’re looking for a Client & Partner Success Manager to join our Commercial team at Reincubate. You’ll work as part of our growing, fully-remote, and friendly team on the success of Camo , our app that helps people get incredible results with video.

As a Client & Partner Success Manager , you’ll provide high-touch, responsive, and strategic support to partners and ensure visibility of their priorities. You’ll act as the bridge between them and our internal teams, assuring clear communication, follow-through on deliverables, and long-term satisfaction

Our customers include teams at Apple, Google, Facebook, Microsoft, and Amazon, the world’s top universities, VIPs around the world, and plenty of people who just want to look better online. Our work has been recognised by HM King Charles III, the NYT, WSJ, and the BBC.

This role is probably right for you if you’re proactive, highly organised, brilliant at building rapport, and adept at creating clarity from complexity. Experience of managing software or technical partnerships would be a bonus, but it’s not essential. We’re looking for someone remote, working within the UK timezone.

Here’s Aidan, Reincubate’s founder, talking about the role :

You will :

• Build high-trust partner relationships through clear, value-driven communication and action
• Serve as the primary point of contact for inbound partner communication across all channels
• Monitor all client-related projects, updates, and deadlines and work closely with internal teams to ensure deliverables are on track
• Advocate for partners internally and keep teams aligned on client priorities and expectations
• Prepare reports that provide visibility on project progress, client sentiment, and relevant KPIs

We will :

You might suit this role if you :

You’ll maximise your chances when applying if you :

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