Community Navigator

Overview

Job Title : Community Navigator

Contract Type : Permanent

Salary : £26,549.63 plus £4,000 London Allowance (pro rata) (£27,722.51 pro rata is achieved after 18 months successful performance in the role)

Working Hours : Part time 30 hours per week

Working Pattern : precise as possible

Location : Engage Haringey Floating Support Service, Haringey

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\'t meet all the essential criteria on the job description.

The difference you will make as a Community Navigator

You will work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that puts customers first, empowering them to achieve their goals and aspirations.

You will be required to work in the community and visit customers in their own homes. The customers you work with will be facing challenges and may be at risk of becoming homeless.

About you

We are looking for someone with :

• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs
• An understanding of the current UK Benefit System and working knowledge of Universal Credit
• Team player with a caring, empathetic, flexible and have a resilient, can-do attitude
• Excellent time management and communication skills
• The ability to demonstrate initiative and the confidence to make and act on decisions

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy :

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and / or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered

Role Profile

Support Customers

Use psychologically informed approaches and Trauma Informed Care principles - supporting customers to develop new ways of thinking and make steps towards independence, by :

Service Delivery :

Other Information

Person specification

About Us

Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.

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