Operations Administrator

Salary : £27,000 basic salary per annum Hours : Monday to Friday with a 1 hour lunch break - 40 hours per week

City West Country is looking for a highly organised and customer-focused Operations Administratorto join our team. This role will be central to supporting our operations departments, ensuring seamless customer service, efficient logistics, and the highest standards.

Why Join City West Country?

For over 30 years, we’ve been a trusted name in the motor industry. As a privately owned group, we invest in our people and offer long-term career opportunities with real progression.

Here’s what you’ll enjoy as part of our team :

• Employee Car Scheme
• 25 days’ holiday + bank holidays
• Scottish Widows salary sacrifice pension scheme
• Access to our exclusiveBenefits Hub– discounts on big brands
• Employee Assistance Programme
• Comprehensivetraining and support
• Aspiring Managers programmefor future leaders
• Cycle to work scheme andeye care vouchers
• Life assurance 1 x basic salary
• Long Service Awards to celebrate your milestones

What You\'ll Be Doing :

In this role, you’ll be at the heart of our customer service and logistics operations, ensuring every interaction reflects the City West Country standard of excellence through making sure delivery schedules run smoothly and sales teams are always up to date.

What We Are Looking For :

We’re looking for someone with experience in a logistics or customer-focused environment who thrives on delivering outstanding service. You’ll be highly organised with strong administrative and IT skills, able to manage multiple priorities while keeping attention to detail. Clear communication and a collaborative approach are essential, as you’ll be working closely with colleagues across different departments. Most importantly, you’ll bring a positive attitude, professionalism, and a commitment to continuous improvement—always striving to meet customer needs and uphold the standards of excellence.

If you’ve got the experience, drive, and passion for delivering excellence, we’d love to hear from you! Apply today and take your career to the next level with City West Country.

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.

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