Technical Operations Manager

Technical Operations Manager - FM Service Provider - North West London - Iconic Building - Up to £80,000 plus package

Are you a Technical Operations Manager looking for a new challenge?

Do you want to work on one of London's most iconic buildings?

If the answer is yes, then read on......

A fantastic opportunity has arisen to work for a privately owned FM Service Provider situated in North West London.    CBW are currently recruiting for a Technical Operations Manager to be based on an Iconic & Landmark building in North West London. The role will provide line management to the supervisory and engineering team whilst maintaining a proactive customer interface to ensure a high standard of both service delivery and customer care.    You will be required to Implement plans and actions through your leadership skill to all direct reports, for the profitable operation and growth of contractual business through the provision of high quality service to the customer on site.

Hours of work will be 08 : 00am to 17 : 00pm, Monday to Friday and there is also an opportunity for overtime as and when needed. There is also parking available on site.

Key duties & responsibilities :

• Lead the team in provision of excellent service delivery by monitoring service performance, taking corrective action when necessary and escalating to the Account Director as appropriate.
• Support the delivery of Compliance Policy and statutory requirements across the contract in line with the client requirements.
• Monitor and ensure all corrective actions arising from Health and Safety audits are implemented within agreed timescales for the business unit, ensure all prescribed H&S systems, process and procedures are being utilised as intended by the business
• Ensure continued service & efficiency improvement providing the client with innovative service ‘value add’ and interaction.
• Ensure technical operation commitments are met and ideally exceeded.
• Ensure risk mitigation measures are in place for the assets under contract, including Permit to Work procedures, RAMS, SOP’s and EOP’s.
• Ensure staff are suitably trained and competency is regularly assessed.
• Ensure that all engineers are trained and competent to carry out their role and there are adequate Authorised Persons available to operate the site.
• Develop and maintain technical and regulatory standards and requirements for maintenance.
• Ensure use / implementation of the business unit / client CAFM systems and ensure data integrity retained

Requirements :