Technical Support Specialist

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If so, this could be the opportunity you’ve been waiting for.  webook.com  is one of the leading event ticketing and experience booking platforms in the world, known for its cutting-edge technology, agility, and robust feature set. We’ve supported some of the largest large-scale events, processing over £400 million in sales to date.

Role Overview

We are seeking a skilled and client-focused  Technical Support Specialist  to manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role also involves supporting client account management to ensure a seamless service experience.

Key Responsibilities

• Manage the company’s  IT infrastructure .
• Provide  technical IT support  to clients.
• Support with the  installation and deployment of software  as well as any permanent or temporary company hardware provided to clients.
• Assist with  client account management  to ensure smooth operations and strong client relationships.

Requirements