Technical Services Manager

Technical Services Manager

London Site (Large Trophy Asset)

£70,000 - £80,000

Job Description :

Provide dedicated technical expertise to support operational teams across the building, ensuring smooth delivery of facilities services.

This role is based full-time at the London office building.

Support the building management team in delivering ESG objectives and sustainability initiatives.

Take a leading role in building optimisation, including implementation of innovative technologies such as smart building solutions and IoT monitoring.

Contribute to initiatives aimed at energy efficiency, carbon reduction, and net-zero goals.

Act as technical lead for refurbishment, fit-out, and redevelopment projects, ensuring works are aligned with long-term operational needs.

Review and comment on technical documentation related to construction, fit-out, and project works on behalf of the managing agent.

Guide responsible persons in managing compliance documentation and associated actions.

Contribute to Facilities Management, Consultancy, and Sustainability service offerings, helping to strengthen a collaborative ethos across teams.

Deliver input from a facilities and maintenance perspective on all project works.

Carry out technical assessments to support the wider business, including H&S, fire risk, environmental, GDPR, and FM audits.

Occasional travel may be required to support workload, project delivery, or cover for colleagues.

Skills : Build strong partnerships with FM, Consultancy, and Sustainability teams.

Act as a key liaison for fit-out and redevelopment projects.

Mentor and support the wider FM team to strengthen technical and sustainability knowledge.

Support delivery of small works projects, such as fabric improvements, plant replacement, and insurance-related works, ensuring they meet time, cost, and quality expectations.

Provide technical point-of-contact support for business queries, escalating as appropriate.

Review contractor performance, KPIs, quotations, and technical documentation to ensure compliance and value for money.

Chair regular contractor meetings, ensuring issues are tracked and resolved.

Review energy performance and provide advice on sustainability reporting and initiatives.

Lead long-term asset planning and budgeting, highlighting future investment requirements.

Oversee communication and resolution of significant technical incidents.

Monitor compliance with internal policies, statutory requirements, and ISO / RICS standards

Values & Behaviour : Demonstrates company values : clear, accountable, authentic, and solution-focused.

Strong interpersonal and communication skills with stakeholders at all levels.

Proactive and self-motivated, with the ability to prioritise and meet deadlines.

Embraces change, particularly with regard to technology and innovation.

Delivers excellent service through partnership working.

Strong problem-solving skills and attention to detail.

Clear, persuasive written and verbal communication.

Focused on achieving results and continuous improvement.

Commitment to developing self and supporting the growth of others.

Experience & Qualifications : Minimum 4 years' experience in a similar technical services or facilities management role, ideally within commercial office environments.

Strong understanding of building systems, maintenance practices, and compliance requirements.

Experience managing fit-out and refurbishment works from a landlord or client-side perspective.

Sound knowledge of H&S regulations, statutory compliance, and risk management.

Experience with health and safety assessments, fire safety, and environmental audits.

Proficiency with IT systems, including spreadsheets, reporting tools, and presentation software.

Relevant technical qualification or professional membership (e.g., IWFM, IOSH, NEBOSH).

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