Customer Service Advisor (Construction)
Skelmersdale
£27,500 (£14.30 per hour)
Immediate start
Customer Service Advisor for a leading construction company initially for a 1-month period but could lead to other opportunities within the team / business.
Benefits : £14.30 per hour
37 hour working week Monday to Friday (8.30am – 5 pm
1 month’s work with opportunities for additional work within the business
Role Overview :
Manage incoming calls and email regarding energy efficiency work, liaising with internal staff and updating customers on their application and arranging work to be completed.
Key Responsibilities :
Answer telephone and email enquiries
Update the internal CRM with customer applications / documentation
Deal with general administration / paperwork for grants
Book appointments with customers for surveys to be completed
General office admin and support the administration / customer service team
About the Company :
Temporary position for 1 month with future work
Long established business who invest and value in their staff
What We’re Looking For :
2 years admin / customer service experienced experience
Excellent IT skills including Microsoft Excel
Good attention to detail with a confident manner to call / email customers
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Customer Service Advisor • Skelmersdale, Lancashire, UK