Service & Operations Coordinator •Gateshead - Permanent

Job Opportunity : Service & Operations Coordinator

We're delighted to be supporting a well-established and successful company in Gateshead in their search for a highly organised Service & Operations Coordinator to join their busy service office team.

In this pivotal role, you'll act as the central hub between clients, engineers, suppliers, and management - ensuring smooth service delivery, timely issue resolution, and full compliance.

You'll be joining a welcoming, supportive, and friendly team where you'll play a key part in the Service department. Previous experience in planning, scheduling, service, or operations administration / coordination would be highly desirable.

If you thrive in a fast-paced environment, enjoy managing multiple priorities, and take pride in delivering excellent customer service, we'd love to hear from you.

📍 Location : Team Valley, Gateshead - office based

💷 Salary : Up to £27,000-£28,000 (DOE) + on-call allowance

🕘 Hours : Monday-Friday, 8am-5pm (40 hours per week)

🎁 Benefits :

24 days annual leave + your birthday off + public holidays

Company pension (with long service contribution match)

Private medical insurance (corporate rate)

Enhanced maternity & paternity pay

Free on-site parking & canteen facilities

Long service rewards - extra leave + pension perks

On-Call Rota

Once trained, you'll take part in an out-of-hours on-cal...