Customer Service Advisor Weekends & Evenings inc

Customer Service Advisor - Temp to Perm Opportunity

Saturday & Sunday 7 : 00am-3 : 15pm, plus Wednesday to Friday between 8 : 00am-9 : 00pm

Location : Corby, NN17

Start Date : 13th October

Type : Temporary ongoing with potential to become permanent

Pay :

£12.31 / hour for the first 12 weeks

£13.01 / hour thereafter

Additional shift bonuses available for evenings, weekends, and night shifts

About the Role

A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed.

Available Shifts

Saturday & Sunday 7 : 00am-3 : 15pm, plus Wednesday to Friday between 8 : 00am-9 : 00pm (37.5hrs)

Training : First 4 weeks, Monday-Friday, 10 : 00am-4 : 00pm

Post-training : Rotating shift system based on business needs

Key Responsibilities

Deliver exceptional customer service across multiple channels (phone, email, live chat)

Resolve customer issues and complaints with empathy and efficiency

Collaborate across departments to ensure smooth service delivery

Identify opportunities and leads for sales teams through effective questioning

Process returns, credits, and refunds accurately

Support customers in their preferred communication channel

What We're Looking For

Experience in a multi-channel customer...