Our global pharmaceutical client is recruiting for a Business Support Associate to join their UK Commercial team in their women’s health divison. This is a high-impact role supporting a fast-paced commercial organisation, where you’ll act as a key enabler of operational excellence. Working closely with the Country Lead and cross-functional teams, you will lead the coordination and optimisation of critical business processes, ensure compliance across commercial activities and drive efficiency in administrative operations. This is an ideal opportunity for a commercially minded operations professional looking to take the next step in their career within a global pharmaceutical environment.
This is a full-time temporary contract role initially signed off for 11 months with a possible extension. The working hours for this role are 9.00am-5.00pm, Monday-Friday and offers an hourly rate of £15.38 - £24.50 per hour, depending on experience, plus 25 days holiday pro rata and other benefits.
Responsibilities :
Administrative Support :
- Support sales meetings by assisting in the coordination of agendas, materials, and follow-up actions.
- Provide event management support, including logistical arrangements and material preparation for conferences, meetings, and other corporate events.
- Support the compliance requirements related to events management.
- Support the distribution and management of marketing materials to the sales team.
- Support the contracting of 3rd parties for the Sales team (e.g. speaker contracts for SLs).
- Ensure the timely setup and approval for new vendors for both PO and non-PO transactions, while following up to guarantee proper completion of the processes.
- Issues all invoices (PPR) related to third parties, including HCPs.
- Aid in SAP purchase orders issuing, invoicing and queries, ensuring accuracy and resolving issues promptly to facilitate smooth financial processes.
- Maintain organised filing systems and databases, ensuring easy access to essential information.
- Handle incoming calls, emails, and correspondence, responding promptly and professionally or directing inquiries to the appropriate personnel.
Operational Assistance :
Collaborate with cross-functional teams to support project coordination, tracking progress, and ensuring timely completion of tasks.Assist and project manage preparation and coordination of founder and customer events, meetings, and conferences, including logistical arrangements and material preparation.Support procurement activities by assisting in the sourcing, purchasing, and inventory management of supplies and equipment, if required.Maintain confidentiality and handle sensitive information with discretion, adhering to company policies and regulatory requirements.Process Improvement :
Identify opportunities for streamlining processes, improving efficiency, and enhancing productivity within the department.Assist in the implementation of process improvements and best practices, contributing to the optimisation of workflows and operational effectiveness.Required Education, Experience, and Skills :
Requirements :
2 Year of work experience in related rolesDegree (superior or technical) in Executive or Administrative Assistant (preferred).Skills :
Strong communication skills (both written and spoken)Excellence in time and priorities management.Problem solving mindset, being dynamic and proactive in proposing solutionsAnalytical skills with focus on detailsAbility to work in a collaborative environment, in a team / cross-functional environment.Promote cultureKnowledge of compliance standards related to the pharma industry is a plus.Veeva CRM knowledge (preferred)SAP knowledge (preferred)