Subsidence Claims Handler - Davies Consulting [Apply Now]...

Subsidence Claims Handler

Department : Claims Management

Employment Type : Fixed Term - Full Time

Location : Home United Kingdom

Description

To undertake proactive claims handling and progression of Subsidence Claims instructed by our clients on behalf of Policyholders.

Key Responsibilities

The role holder will be required to :

• Pro-actively Manage Subsidence claims through to completion
• Regularly update Clients, Policyholders and their agents
• Assist the field team in completing, reports, tasks and answering calls where necessary
• Ensure referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis
• Maintaining claims on DSAS to the highest possible standard
• Managing identified and reported problems within set timescales to ensure adherence to group processes
• Provide support to the DS&S office team in the absence of other staff or in periods of extreme volume
• Maintain a high level of personal competence
• Adhere to Company systems and procedures
• Actively promote the principle of Treating Customer Fairly
• Respond to requests and tasks set by the Team Leader or Head of Subsidence and Surveying
• Undertake any other tasks that are reasonably assigned to you from time to time

The above is not an exhaustive list and may change with the overall business objectives of the Company.

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Skills, Knowledge & Expertise

This position would suit someone with :

Job Benefits

Career & Purpose

Environmental & Social

Financial Health

Metal, Physical & Emotional Wellbeing