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Claims Handler - Subsidence - Remote Working
Massenhove Recruitment LimitedLondon, England, United Kingdom8 days ago
Job type
- Full-time
Job descriptionPrevious subsidence / buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor Ability to demonstrate a high standard of customer service Some knowledge and understanding of Subsidence in relation to insurance claims Some knowledge or experience of managing technical building claims Some knowledge and understanding of Claims Handling
Overview
Building Technician Subsidence Claims - Remote Working
Job Market - Insurance Claims / Subsidence
About the role
The role consists of the management of subsidence claims, with a focus on the Mitigation or Repair phase of the claim. This will be to efficiently manage each phase proactively, to seek an effective and efficient outcome for the claim journey.
Responsibilities
- Communicating with customers, contractors and insurer clients over the telephone, email and in writing
- Production of technical reports, to meet SLAs
- Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
- Updating and creating building repair scopes using our in-house schedule of rates
- Assessing contractor estimates
- Negotiating cash settlements for repairs with policyholders
- Managing panel contractors, controlling repair schedules and costs
- Settling claims under delegated authority
Key requirements
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Remote Working • London, England, United Kingdom