Parking Services Officer x 2

About the role

As a Parking Services Officer, you will:

• Patrol on-street and off-street parking locations across Ceredigion.
• Help maintain safe, accessible and well-managed roads, streets and car parks.
• Support the operation of Council car parks and parking equipment.
• Identify and report issues affecting parking facilities and traffic management.
• Provide advice, guidance and assistance to residents, businesses and visitors.
• Monitor parking compliance and issue Penalty Charge Notices.
• Act as a professional ambassador for Ceredigion County Council.

This is a role for someone who enjoys working outdoors, is confident dealing with people from all walks of life, and can remain calm, fair and professional when handling challenging situations.

What we’re looking for

We would like to hear from you if you:

• Have excellent communication and interpersonal skills.
• Are self-motivated, dependable and able to manage your workload effectively while working as part of a supportive team.
• Are observant, organised and pay attention to detail.
• Have experience working with the public in a customer-focused environment.
• Can use professional judgement, make balanced decisions and apply rules fairly and consistently.
• Are comfortable using technology and handheld devices.
• Hold a full UK manual driving licence.
• Enjoy working outdoors in all weather conditions.
• Can speak Welsh or are willing and able to work towards the Welsh language standards required for the post, as detailed in the Person Specification.

Previous parking enforcement experience is welcome but not essential. We are committed to developing employees and will provide training and support to help you succeed in the role.

Training and development

We will provide:

• A comprehensive induction and on-the-job training.
• Support to achieve the City & Guilds Level 2 Award for Parking Enforcement Officers, if not already held.
• Ongoing professional training.

Working pattern

This is a permanent, full-time position working 37 hours per week. The role is working 5 days out of 7, including weekends and bank holidays on a rota basis. Typical shifts are scheduled between 7:30am and 7:00pm.

Weekend working

As this role includes weekend working on a rota basis, the successful candidate will be entitled to the following pay for working on Saturdays and Sundays:

– Saturday – time and a quarter;

– Sunday – time and a half.

Working bank holidays

As this role also includes working bank holidays on a rota basis, the successful candidate may receive a choice of double time or single time and a day off in lieu for working on a bank holiday.

Why join us?

Working for Ceredigion County Council offers the opportunity to:

• Make a positive contribution to local communities.
• Enjoy a varied, active role working both independently and as part of an experienced and supportive team.
• Develop valuable skills and undertake professional training.
• Benefit from Local Government employment terms and conditions, including a competitive annual leave allowance, access to the Local Government Pension Scheme, and a range of additional employee benefits. More information about our wide-ranging employee benefits can be found on Additional information

  This post is subject to a Standard DBS check.

  For an informal discussion about the position, please contact Gareth Davies, Parking Services Works Leader, on or via .

  Join us and help keep Ceredigion safe, accessible and moving.

  Note: We reserve the right to extend the application closing date.

What we offer

Work-life balance

Lifestyle savings scheme

Generous employer pension scheme

Cycle to work scheme

Learning and development

Where you'll work

Highways and Environmental

We deliver efficient, sustainable and bilingual services to the people of Ceredigion, promoting well-being in our communities, pride in a healthy well-kept environment, and confidence in our local economy. Our key responsibilities include:

• Transport Services: Corporate transport; Fleet management; Parking Services; Harbours.
• Highways Maintenance: Cyclic and Routine Maintenance; Emergency response; Highways inspection; Winter service.
• Highways Development: Planning liaison; Road safety; Regional transport; Street lighting; Streetworks; Traffic management; CWIC/NMWTRA; Design supervision; Flood and coastal risk management; Highways improvement.
• Local Environment Services: Waste Collections; Household waste sites; Grounds maintenance; Street cleaning.

Glan yr Afon Depot Glan yr Afon is our northern depot, located on Glan yr Afon Industrial Estate on the outskirts of Aberystwyth. Glan yr Afon is home to over staff ranging from clerical and administrative staff to members of our transport maintenance teams....