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Product Support Engineer LeadMatchtech • Poole, Dorset, UK
Product Support Engineer Lead

Product Support Engineer Lead

Matchtech • Poole, Dorset, UK
24 days ago
Job type
  • Permanent
Job description
Our client, a prominent entity in the manufacturing sector, is currently seeking a Product Support Engineer Lead to join their growing Production Engineering team. This permanent role plays an essential part in delivering integrated engineering support throughout the product lifecycle. The successful applicant will provide high-value technical assistance to various functions, ensuring smooth assembly operations and continuous improvement. Key Responsibilities: Managing the day-to-day activities and priorities of the Product Support Engineering team, in line with business requirements Training and developing a team of product support engineers, providing guidance on complex technical issues Acting as the primary technical escalation point for assembly-related product issues Providing expert technical support for assembly operations, including troubleshooting complex product issues Coordinating cross-functional activities with design, supply chain, quality, and suppliers Supporting supplier technical discussions related to parts, sub-assemblies, and manufacturing. Representing the department at review meetings Collaborating with production teams to meet output and efficiency targets Working with key stakeholders to drive efficiency and productivity improvements Contributing to continuous improvement activities Undertaking special projects as required Job Requirements: Significant experience in senior leadership positions within a...
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Product Support Engineer Lead • Poole, Dorset, UK

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