Talent.com
Jupiter Recruitment
Service Quality ManagerJupiter Recruitment • Lowestoft, England, GB
Service Quality Manager

Service Quality Manager

Jupiter Recruitment • Lowestoft, England, GB
30+ days ago
Job type
  • Permanent
Job description

An incredible new job opportunity has arisen for a dedicated Service Quality Manager to oversee and maintain high‑quality care services across the care home group, predominantly within the Norfolk and Suffolk area but with occasional requirements further based on company needs.

This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new‑build homes offering the highest standards of luxury care.

Requirements

To be considered for this position you must have proven experience in managing operations in a care home or similar healthcare setting.

Responsibilities

  • Responsible for ensuring and maintaining high‑quality care services across our care home group.
  • Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction.
  • Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies.
  • Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care.

Preferred skills and experience

  • Sound knowledge of relevant regulatory requirements CQC.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem‑solving and decision‑making abilities.
  • Attention to detail and ability to manage multiple priorities effectively.
  • Demonstrated commitment to resident‑centred care and continuous improvement.
  • A full UK Driving Licence.

The successful Service Quality Manager will receive an excellent salary of £55,000 per annum DOE. This exciting position is a permanent full‑time role working 40 hours a week on days from 9am‑5pm. In return for your hard work and commitment you will receive the following generous benefits:

Monthly Car Allowance

  • 25 days annual leave plus bank holidays entitlement.
  • Comprehensive induction and training programme.
  • Opportunities for career development and progression.
  • Employee Assistance Programme.
  • Blue Light Card Scheme.
  • Full DBS disclosure paid for.

Reference ID: 6415

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV.

#J-18808-Ljbffr
Create a job alert for this search

Service Quality Manager • Lowestoft, England, GB

Similar jobs

Branch Manager

Screwfix Direct LtdGreat Yarmouth, England, GB
Full-time +1

Everything we do starts with the people we serve.We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).Fro... Show more

 • Promoted

Store Manager

Crew Clothing CompanyAldeburgh, England, GB
Full-time

At Crew Clothing, we believe clothes are about so much more than "just clothes".Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style.Th... Show more

 • Promoted

Test Manager

Ember SearchLowestoft, England, GB
Full-time

My client is a UK based company who is currently looking for a new Test Manager to join them.Heading a small, but dedicated team, you will be responsible for managing the overall Testing and Qualit... Show more

 • Promoted

Service Manager - £36,000 - £41,000 A Year - Remote

ExperisBeighton, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

The Service Manager will manage project timelines, deliverables, and resources and coordinate with cross-functional teams. Show more

 • Promoted

Assistant Commercial Manager - Civils

HaysLeiston, United Kingdom
Full-time +1

You will be joining a global civil engineering consultancy supporting the delivery of one of the UK's most significant major infrastructure programmes, Sizewell C.Operating within a highly integrat... Show more

 • Promoted

Senior Cost Manager - Nuclear (Hybrid)

Turner & TownsendSizewell, England, GB
Full-time

A leading consultancy in project management is seeking experienced Cost Managers in Sizewell.Candidates should have a proven track record in the Power sector, particularly in Distribution and Renew... Show more

 • Promoted

Quality Manager - Up To £50,000 A Year

Insight SelectBeighton, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Oversee and improve quality across business processes, product quality, and health and safety, reporting to senior leadership. Show more

 • Promoted

Food & Beverage Operations Manager

Westwood Recruitment Solutions LtdHalesworth, ENG, UK
Full-time

Job Description Food & Beverage Operations Manager - East Suffolk - 5-Star Luxury Retreat/n /n /n /n /n The Food & Beverage Operations Manager is responsible for the operational delivery of all fo... Show more

 • Promoted

Contract Manager

Morson EdgeLeiston, GB
Temporary

Hybrid (2 days office based, 3 days WFH) based in Leiston.A major European energy provider specialises in electricity generation, distribution, and related services.The company focuses on low-carbo... Show more

 • Promoted

Quality Engineer

Acteon GroupGreat Yarmouth, England, GB
Full-time +1

Applicant Portal:## Job Details: Quality Engineer| | Quality Engineer || | Claxton combines decades of industry experience, proprietary technology, and exceptional service quality to cut through ... Show more

 • Promoted

Quality Engineer – Nuclear Civil QA & Compliance

Laing O'RourkeLeiston, England, GB
Full-time

A leading construction firm is seeking a Quality Engineer for the Sizewell C project in Ipswich.The role involves implementing quality plans, conducting audits, and ensuring compliance with quality... Show more

 • Promoted

Registered Manager

Cura recruitment LimitedStalham, ENG, GB
Full-time

Registered Manager Salary: Competitive + Performance Bonus + Excellent BenefitsJob Type: Full-timeAn established and reputable care provider is seeking an experienced Registered Manager to lead the... Show more

 • Promoted

Service Quality Manager

Kingsley Healthcare GroupLowestoft, England, GB
Permanent

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day.Our dedi... Show more

 • Promoted

Contract Manager

Astute Technical Recruitment LtdLeiston, ENG, GB
Permanent

Astute's Nuclear team is partnering with an award winning and still growing construction company who are committed to their employee's development, to recruit a Contract Manager for their L... Show more

 • Promoted

Production Line Leader

Todd Hayes LtdGreat Yarmouth, ENG, GB
Full-time +1

Our client a successful and dynamic Pharmaceutical Manufacturing company, based in Great Yarmouth is currently seeking a Production Line Leader to join their team.This is a full time, permanent pos... Show more

 • Promoted

Quality Assurance Engineer

Galldris GroupSizewell, England, GB
Full-time

An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team.To be considered, you will come from a Construction or Civil Engineering Background.Support the operational team... Show more

 • Promoted

Project Operations Manager

Ainscough Crane Hire LtdLeiston, ENG, GB
Full-time

The UK's largest infrastructure projects don't succeed by chance.They succeed because behind every lift, every delivery, every security clearance and every operational decision is someone m... Show more

 • Promoted

Common Services Lead

RullionLeiston, England, GB
Full-time

Account Consultant - Renewable Energy - Rullion | EDF Energy.Common Services Lead – Sizewell C Project.Leiston (Hybrid options available).Be part of the UK’s clean energy future.UK's largest and mo... Show more