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JD Sports Fashion
Store Colleague - GeneralJD Sports Fashion • Perth, Scotland, GB
Store Colleague - General

Store Colleague - General

JD Sports Fashion • Perth, Scotland, GB
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Store Colleague - General role at JD Sports Fashion

Overview

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. JD Group offers opportunities for career development for motivated individuals looking to progress their retail career.

Responsibilities

  • Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
  • Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
  • Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
  • Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
  • Process sales transactions, including cash handling and card payments accurately.
  • Upsell and cross-sell products to maximise sales opportunities.
  • Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
  • Address and resolve customer queries in a professional manner.
  • Work closely with other sales assistants and team members to achieve store targets.

Role Objectives and KPIs

  • Contribute to achieving or exceeding the store's monthly sales target.
  • Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
  • Achieve upselling or cross-selling targets.
  • Maintain a high Net Promoter Score.
  • Ensure all stock on the shop floor is fully replenished.

Skills and Experience

  • A positive attitude towards a fast-paced, customer focused retail environment.
  • An ability to enthusiastically view challenges as opportunities to develop yourself and your career.
  • Confident interpersonal and communication skills with the ability to engage with customers.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.

Benefits

  • Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
  • Exclusive deals and discounts from partner retailers and access to wellbeing resources (TELUS Health).
  • Health cash plans and access to counselling services.
  • Internal development courses and access to apprenticeships and accredited qualifications (England Only).
  • Discounted gym memberships at JD Gyms and access to colleague networks.
  • Opportunities to volunteer and contribute to JD Foundation.
  • Incremental holiday allowance.

Employment Details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Retail

Thank you for your time

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Store Colleague - General • Perth, Scotland, GB

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