Poole | £27,500 - £30,000 | Full Time | Permanent
Are you an organised and detail-focused administrator who enjoys keeping things running smoothly and supporting a wider team?
We're looking for a Service Administrator to join a friendly and supportive team based in Poole. This is a varied role where you'll use your organisation, communication and problem-solving skills to help coordinate service activities and provide essential administrative support.
You'll be a key point of contact for customers, engineers and internal teams, helping to ensure everything runs efficiently from booking appointments through to completing paperwork and keeping records up to date.
Coordinating engineer schedules and arranging appointments
Preparing job packs and supporting service planning
Processing sales orders, quotes and invoices
Keeping customer and job records accurate and up to date
Following up on timesheets, job sheets, quotations and outstanding information
Booking travel and accommodation when required
Supporting stock administration and equipment returns
Responding to customer queries via phone and email
Providing general administrative support across the service team
Previous experience in an administration role within a busy office environment
Excellent organisation skills with strong attention to detail
Confident communication skills and a friendly, professional approach
Comfortable working with customers, suppliers and internal teams
Good IT skills, including Microsoft Office
Ability to manage multiple priorities and stay organised in a busy environment
Experience within engineering, facilities, construction or another service-based environment would be beneficial, but not essential
£27,500 - £30,000 per annum
23 days holiday plus bank holidays, increasing with service
Private healthcare scheme after qualifying period
Company sick pay after qualifying period
Funded training and development opportunities
Cycle to work scheme
Free eye tests
Regular company social events
On-site parking
If you're looking for a varied administration role where you can make a real difference and be part of a supportive team, we'd love to hear from you.
TJCOM
Administrator • Poole, Dorset, England
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