Overview
A fast-growing fashion brand is searching for a Head of Retail to take full ownership of retail operations and play a defining role in the brand’s growth story. This role isn’t for someone who just wants to manage stores – it’s for a retail rockstar who thrives on pace, pressure, and challenge. You’ll be hands-on in stores while also steering strategy, recruitment, compliance, and operational excellence to ensure every store is a true brand experience with sharp commercial results.
What You’ll Do
- Lead, inspire, and support Regional / Area Managers across the UK, setting clear standards and expectations.
- Take full ownership of recruitment operations and rotas with Regional Managers, ensuring stores are staffed efficiently with the right teams at the right times to budget.
- Drive consistent retail performance with a laser focus on sales, profitability, and customer-first execution.
- Oversee retail operations and visual merchandising across stores, embedding best practice and consistent brand standards.
- Act as the link between boardroom strategy and in-store execution, turning growth plans into reality.
- Partner with the CEO on sales performance, growth strategy, and retail expansion.
- Lead and deliver multiple new store openings – managing recruitment, training, operations, and customer launch.
- Work with local councils and authorities to ensure all piercing services meet compliance and licensing requirements.
- Take full accountability for P&L performance across the retail estate.
What You’ll Bring
Proven leadership experience overseeing a portfolio of 20–30+ retail stores (fashion, jewellery, beauty, or lifestyle preferred).Proven track record of leading successful new store openings — across operations, recruitment, training, and compliance.Experience engaging with councils and local authorities to secure licences and ensure regulatory compliance (particularly for piercing or other regulated services).A hunger to step up into a bigger role with full end-to-end retail responsibility.A track record of driving sales growth, efficiency, and customer engagement at scale.Energy, ambition, and the ability to inspire teams at every level.Strong commercial acumen, with P&L accountability experience.Resilience, adaptability, and a love of pace and pressure.Hands-on approach – thrives on being in stores, not just behind a desk.Strategic & Transformational LeadershipNew Store Openings & Launch ManagementRegulatory Compliance & Council EngagementRecruitment & Workforce PlanningRetail Operations & Inventory ManagementTeam Development, Training & CoachingPersonal Attributes
Thrives in high-pressure, high-growth environmentsEntrepreneurial and commercially sharpTenacious — never settles for “good enough”Results-driven and deadline-focusedEngaging communicator and natural motivatorWhat’s on Offer
Competitive base salary of £100,000 – £140,000Direct reporting line to the CEO with significant influence on retail strategyA career-defining step up into a senior leadership roleThe chance to shape the customer experience for the UK’s most exciting fashion jewellery brand.Seniority level
DirectorEmployment type
Full-timeJob function
RetailNote : This description focuses on the Head of Retail role with responsibilities and requirements relevant to UK-wide retail leadership. For more information, contact the recruiter.
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