Customer Service Advisor – Banking

Overview

Honeycomb is pleased to be working with a major bank in Northern Ireland to recruit for a Customer Service Advisor based in Ballyclare. This is a temporary, ongoing role and an excellent chance to join a trusted organisation that prioritises both its customers and the wider community.

Position

As a Customer Service Advisor, you\'ll act as the first point of contact for customers, delivering a friendly, professional experience and offering guidance across a variety of banking services and products.

Main Duties

• Provide outstanding customer support, ensuring every individual feels respected and understood.
• Identify and recommend products and services to suit customer needs.
• Encourage and assist customers in using digital and self-service options.
• Process transactions accurately while following all compliance and regulatory standards.
• Contribute to a positive and collaborative branch atmosphere.

About You

We\'re searching for someone enthusiastic about customer care, with the ability to thrive in a busy, team-focused setting.

Essential Skills & Background

Desirable

If you require adjustments during the recruitment process due to disability, please reach out to us so we can provide the right support. Honeycomb is dedicated to promoting equality of opportunity for all candidates.

How to Apply

To apply, please upload your CV using the link provided or contact Cora Montgomery at Honeycomb on 028 9620 7050 .

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