Service Desk Manager average salary in United Kingdom, 2025

Service Desk Project Manager to work within one of the most progressive private equity houses / investment managers in the Financial Services sector. The Service Desk Project Manager role is suited to someone who has led internal and external user support desks and has supported or delivered the pro...

Are you a seasoned IT support professional with a passion for leadership, service excellence, and technical innovation? This is an exciting opportunity to take the next step in your career as a Service Desk Manager. Job Title: Service Desk Manager. Lead and mentor a global 2nd Line Service Desk team...

Global Service Desk Manager - Permanent - London/Hybrid. My client, a global Law firm based in London, is currently recruiting for a Global Service Desk Manager on a permanent basis. Provide leadership and guidance to the Service Desk Manager/Team Leader, fostering a culture of collaboration and acc...

Are you a seasoned IT support professional with a passion for leadership, service excellence, and technical innovation? This is an exciting opportunity to take the next step in your career as a Service Desk Manager. Job Title: Service Desk Manager. Lead and mentor a global 2nd Line Service Desk team...

Global Service Desk Manager - Permanent - London/Hybrid. My client, a global Law firm based in London, is currently recruiting for a Global Service Desk Manager on a permanent basis. Provide leadership and guidance to the Service Desk Manager/Team Leader, fostering a culture of collaboration and acc...

We are seeking an experienced Service Desk Manager to lead a well-established Level 4 Service Desk. Service Desk / Incident Manager. This position is for an experienced and well-versed Service Desk Mana. ...

An exciting opportunity has arisen for a permanent ICT Service Desk Manager to join our client at their head office based in the Ilford area. ITIL Foundation(required), SDI Service Desk Manager(desirable). Line management of the ICT Service desk function. Management of ICT Service Desk resources and...

Now hiring for an experienced Group Service Desk Manager to lead and develop the service desk teams due to continued growth and expansion in customer base and demand. This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing...

To support our continued growth we are looking for an IT Service Desk Managerto join our team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift ...

We are looking for a London based Service Desk Manager to manage a team of support engineers to provide IT support to the business in our UK, Europe & IMEA offices. Previous experience in a Service Desk Managers role. We are a key service provider to the business and deliver Internal ICT services to...

A driving license is necessary due to their sites and services that may require visits within the London areaTo strengthen the team, they are looking to recruit an experienced Service Desk Lead / Manager to hold responsibility for managing a Service Desk of 5. We require a Service Desk Manager with ...

Provide leadership and guidance to the Service Desk Manager/Team Leader, fostering a culture of collaboration and accountability. Proven experience in a Global Service Desk Manager role with strategic oversight responsibilities. With over 5,000 people, including 3,100 lawyers and over 2,000 business...

Liaising with the Operations Manager, you will be defining the Technical Learning Program for the the team. You will be a master in scripting and have the creative mind to help establish ground-breaking service techniques. Case Management: with your appointed Team Leader, you will Monitor helpdesk r...

Ensure the service desk team adheres to key performance indicators (KPIs) such as First Contact Resolution (FCR), Response and Resolution Service Level Agreements (SLAs), and ticket quality. The ideal Service Desk Team Manager will possess some or all of the following attributes:. To develop and man...

Service Desk / Incident ManagerTarget Start Date: ASAPTarget End Date: 31/03/2026Rate: DAY £480 Inside per dayLocation of role: Corsham , Fully on site Clearance Required: SC OR DVWorking Pattern (Mon-Fri, Shifts, on-call): MON-FRIWe are seeking an experienced Service Desk Manager to lead a well-est...

As the Service Desk Manager, you will play a crucial role in managing a team of service desk analysts. The ideal candidate for the Service Desk Manager position brings a wealth of experience in support services and stakeholder engagement. The ideal candidate for the Service Desk Manager position bri...

Develop, implement and manager IT Service Desk processes, policies and procedure in alignment with ITIL best practices to improve efficiency and service quality. Reporting into the Head of IT Support, we are looking for a talented IT Service Desk manager to join our IT team. Supervise and Mentor the...

Foster a positive and collaborative work environment</li><li>Work with other areas of the business to establish the Service Desk as a cornerstone of the value proposition</li></ul><p> </p><p><strong>Service Desk Operations</strong></p><u...

They are looking for an experienced Service Desk Manager to join the team. This role is to manage a team of Service Desk Engineers, mentoring, coaching, and carrying out one to ones. Company: IT Managed Service Provider. ...

Your role as IT Service Desk Manager. An ability to balance and plan the short-term actions of the service desk function. Demonstrable experience leading a service desk environment. You will provide technical support to all internal IT staff and implement solutions to deliver a scalable support desk...

The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service De...

Monitor and review the service desk work levels, looking for ageing cases, quality and activity levels, flagging appropriately when there is risk to service levels. Relevant IT Service Desk experience or IT Desktop Support Experience. Ensure tickets are updated by the service desk engineers in a tim...

The OpportunityWe’re seeking a dynamic and experienced Service Desk Manager to lead and continually evolve our high-performing service desk function. Essential Requirements * Proven experience managing a service desk team within a Managed Service Provider (MSP) environment. As a forward-thinking Ma...

Now hiring for an experienced Group Service Desk Manager to lead and develop the service desk teams due to continued growth and expansion in customer base and demand. This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing...

Now hiring for an experienced Group Service Desk Manager to lead and develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rap...