Maintel in Blackburn is seeking an exceptional Head of Customer Operations to lead and evolve a large-scale customer support organisation. This high-impact role is responsible for ensuring customers receive outstanding support and service outcomes across all operations.
The ideal candidate will drive accountability and customer success, overseeing a multi-disciplinary team and shaping the future of customer operations with a focus on continuous improvement and operational excellence.
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Chief Customer Operations & Service Excellence • Blackburn, England, GB
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