Jobs in Poplar, london, e14 8jg, united kingdom

Role Purpose : We are recruiting a Technician to join the team based in Docklands. The successful candidate will be responsible for ensuring all technical matters related to Control Systems, Plant, and Equipment Maintenance on-site comply with Health, Safety, Environmental, and Legislative requirements. Role Summary : Critical Alarm Response : Act as the first responder to critical alarm notifications across campuses, liaising with and providing information to the Client Service Desk team.Team Supervision : Oversee the day-to-day operations of the maintenance team, ensuring the efficient delivery of hard services across data centres.Service Delivery : Ensure high-level service delivery and the timely completion of reactive tasks in line with customer SLAs.Collaboration : Work alongside the manager to support service delivery.Compliance : Adhere to all quality, health & safety, and environmental policies within the data centre.Primary Objectives : Technical Point of Contact : Serve as the primary technical liaison for clients and site staff, ensuring all planned and reactive maintenance is completed to client and legislative standards.Environmental Control : Monitor and maintain environmental controls within the building and specialist areas, ensuring compliance with required specifications and tolerances.Change Management : Apply change control protocols to documentation, software, and hardware, and develop methods for communicating changes to clients and internal teams.Alarm Management : Review and improve alarm management protocols.Emergency Operations : Collaborate with site and client management during emergency operations and procedures.Maintenance & Inspections : Perform equipment inspections, testing, planned maintenance, modifications, and fault-finding.Fault Diagnosis : Investigate, diagnose, and rectify faults on mechanical / electrical distribution systems, plant, and equipment.System Operation : Start up, operate, and shut down service plant, equipment, and systems when authorized.Compliance : Report to the Team Leader on operational, regulatory, and statutory compliance matters.Audits : Conduct technical and quality audits to ensure asset and operational compliance.Technical Support : Provide professional input during investigations, RCAs, and A3s.System Enhancements : Identify and recommend system improvements to enhance resilience and performance.Main Duties : Critical Environment Systems : Supervise the operation, maintenance, and repair of all critical environment systems, ensuring 100% uptime for critical power systems.Alarm Monitoring : Respond to BMS & EMS alarms for specific sites and take appropriate action.Infrastructure Oversight : Understand all works impacting the mechanical and electrical infrastructure or data hall operations.Procedures & Documentation : Develop and maintain site-specific procedures (EOPs, SOPs, MOPs), ensuring alignment with current client standards.Standby Support : Provide backup support for shift teams if required.Alarm Escalation : Make calculated judgments on alarm sequences and escalate according to the alarm management matrix.Vendor Coordination : Communicate effectively with vendors during callouts, ensuring clear updates until completion of works.System Updates : Update the Si Local Ticket System, follow up on BMS defects, and track issues through daily shift reports and CMMS open work orders.Remote Adjustments : Remotely reset units and adjust temperatures as requested.Energy Efficiency : Analyse PUE data, support energy efficiency initiatives, and ensure customer PUE targets are maintained.Battery & UPS Reporting : Produce weekly battery monitoring reports and real-time UPS discharge reports during EMEA UPS maintenance servicing.Management Reporting : Assist in preparing monthly management reports for the customer.System Monitoring : Monitor Mimic, BMS, and alarm systems.Permit to Work : Control the permit to work system, ensuring all live permits are clearly visible and compliant with site policies.Incident Management : Identify and mitigate potential risks by reviewing RAMS and access permits.Switching Schedules : Oversee and review switching schedules for planned and reactive maintenance, including external contractor activities.Logbook Maintenance : Maintain logbooks in accordance with System Control protocols.Team Collaboration : Work with the Technical Manager to align with shift teams and attend team briefings.BMS Calibration : Maintain optimal operational levels of all BMS controls and equipment, including sensor calibration.Training & Development : Support technician and apprentice training on BMS-related issues, including mock drills and scenario training.Core Competencies : Qualifications : Formal electrical apprenticeship.Experience : Strong background in building services.cGxP Expertise : Experience and training in cGxP environments