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Program Manager Global Enterprise Change Management ECM

Program Manager Global Enterprise Change Management ECM

NT Management Services LimitedCanary Wharf, England, UK
14 days ago
Job type
  • Full-time
Job description

About Northern Trust :

Northern Trust a Fortune 500 company is a globally recognized awardwinning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

In our journey to Strengthen Resiliency Northern Trust has created an Enterprise Change Management (ECM) group comprising of an ECM Governance and Oversight team Program Management Office (PMO) and Organizational Change Management (OCM) Team. Together the Enterprise Change Management (ECM) group will align with industry standards and regulatory expectations standardizing a riskbased approach tailoring change capabilities to risk level centrally providing the change framework and standards enabling with technology monitoring standard adherence and tracking performance and outcomes.

An ECM Program Manager will be a part of the ECM PMO and is responsible for the strategy oversight governance and of the ECM framework on programs and projects that meet the ECM thresholds as determined by the intake process. As Program Manager responsibilities include managing scope schedule budget and resources via standardized governance frameworks oversight risk and dependency management financial tracking OKR / KPI monitoring scope monitoring and controlled change management processes as well as promoting communication and education.

The Program Manager will collaborate closely with program partners on the specific program / project to which they are assigned Senior Leadership and fellow members of the ECM. This position reports to the Global Practice Lead Enterprise Change Management group.

Job Description

Major Duties :

  • Responsible for creating driving and administering ECM program governance program management standards. Responsible to lead facilitation of ECM solutions to a range of programs / projects across BUs regions complexity levels and verticals.
  • Determine benchmarks and measurements of success for each program; utilize information for continuous improvement toward program goals.
  • Mobilize teams and drive implementation for designated programs and projects as assigned and as per the appropriate governance standards for the level of complexity and risk.
  • Conduct program management with initiative planning design build and transition for the program
  • Track scope schedule budget and resources via regular documentation steering committees reporting and communication in the designated frameworks.
  • Proactively manage program / project risks and dependencies within the program and across the organization.
  • Escalate risks timely and contribute to proposing deciding and actioning mitigation strategies.
  • Hold teams accountable and perform effective decision making.
  • Collaborate with the Organizational Change Management team to ensure proper communication processes are met prior to during and after golive.
  • Ensure risk legal procurement compliance and upstream / downstream applications have proper levels of involvement in the program / project.
  • Facilitate processes and proper documentation / signoff is completed per the governance standards.
  • Assess budget track forecast actuals and Quarterly allocations.
  • Proactively escalate observations pertaining to under / overspending and work to propose mitigation tactics in order to stay within the intended budget.
  • Collaborate with Productivity Office to ensure proper data is captured assess and maintained during Annual and Quarterly Planning. Assist in monitoring and responding to ECM demands.
  • Manage the communication and plans to implement new ECM program offerings with broader enterprise.
  • Contribute to the continuous improvement on ECM processes standards and templates.

Knowledge :

  • Excellent organizational and communication skills
  • Experience leading complex programs and process with evidence of continuous improvement along the way
  • Executionoriented with an affinity toward setting and achieving targets
  • Strong ability to influence and utilize personal courage
  • Capable of consulting with senior leaders and leveraging problem solving skills
  • Sense of urgency riskawareness and understanding of the why behind managing highstakes initiatives
  • Ability to form meaningful relationships with business partners and external vendors
  • Ability to accurately plan manage and forecast budget
  • Ability to write and assess strong metricsdrive business cases and apply prioritization methods
  • Experience working in a global crossfunctional environment

    • Experience :

  • BS / BA degree in relevant field preferred
  • Experience in global financial services preferred
  • Several years of experience in a project or program management role at a complex organization
  • Experience in organizational resultsdriven transformations
  • CAPM or PMP is a plus but not required

    • Working with Us :

    As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

    Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

    Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

    Reasonable accommodation

    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

    We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

    Apply today and talk to us about your flexible working requirements and together we can achieve greater.

    Required Experience :

    Exec

    Key Skills

    Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1