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Partner Retail ServicesOxford St, United Kingdom, United Kingdom- Full-time
Location : Samsung Experience Store, Oxford St
Hours : 40 Hours
Pay : £40,000 - £43,000 DOE
Bonus : 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in London Oxford St as an Assistant Manager!
Role Summary :
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You'll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities :
- Health & Safety : Always ensure the safety and well-being of our customers and team members.
- Customer Focus : Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management : Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies : Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations : Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support : Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management : Handle key holding and general shift management to keep things running smoothly.
Skills and Experience :
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you :
INDHIGH