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Permanent Jobs in Cornwall gb

Last updated: 2 days ago

Customer Service Advisor

The Dash GroupCornwall, England, GB
£27,000.00 yearly£27,000.00 yearly
Permanent, Full-timePermanent, Full-time
Quick Apply

Monday to Friday 08:30 to 17:00.Dash Express is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence.As our Customer Service Adviso... Show more

Delivery Opportunities Near Me? - Deliver with Uber Eats

Uber eatsSt Agnes, UK, United Kingdom
Permanent, Temporary, Part-timePermanent, Temporary, Part-time

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs o... Show more

 • Promoted

Medical Secretary

Probus Surgery LimitedTruro, United Kingdom
Permanent, Full-time, Part-timePermanent, Full-time, Part-time

We are looking for an enthusiastic and motivated Medical Secretary to join our admin team to provide support to the doctors and health professionals and Management Team.The post holder will need to... Show more

MOT Tester - Truro

Kwik FitTruro, England, gb
PermanentPermanent

Centre address - Highertown, Truro TR1 3PYKwik Fit - Truro, Highertown, Truro TR1 3PY.Opportunity to earn £40,000+ inclusive of basic salary and bonus.Are you getting the rewards you deserve for th... Show more

Independent (Cruise) Travel Consultant

The Travel ExpertsTruro, England, United Kingdom
Permanent, Full-time, Part-timePermanent, Full-time, Part-time

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Care Assistant

Sanctuary GroupCornwall, Corn, GB
PermanentPermanent

Inclusion is one of our core values.Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.We know having a range of ide... Show more

Driving Instructor Trainee - Work from home

My Four WheelsAddington, Cornwall
£30,000.00–£35,000.00 yearly£30,000.00–£35,000.00 yearly
RemoteRemote
PermanentPermanent

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting... Show more

PMLD Teaching Assistant

Long-term Teachers LtdRedruth, Redruth, United Kingdom
Permanent, Full-timePermanent, Full-time
Quick Apply

PMLD Teaching Assistant – Full Time – St Austell.Monday to Friday, 08:45 – 15:30.Make a Real Difference Supporting Students with Complex Needs!.Long-term Teachers, an established education recruitm... Show more

Personal trainers Tutoring Jobs in Blackwater (Cornwall)

FindTutorsBlackwater (Cornwall), United Kingdom
PermanentPermanent

FindTutors is looking for passionate Personal trainers tutors to join our growing online teaching community.Whether you’re a private tutor or prefer online sessions, we provide the platform to conn... Show more

Work from Home - Online Product Support (Entry Level)

GL Inc.Redruth
£18.00 hourly£18.00 hourly
RemoteRemote
Permanent, Temporary, Part-timePermanent, Temporary, Part-time

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18... Show more

Sales Advisor/Keyholder

SaltrockPerranporth, United Kingdom
Permanent, Part-timePermanent, Part-time

Saltrock family? We are looking for a Sales Advisor on a 12 hour contract to come.Atlantic Ocean, North Devon Coast and salty air.For over 30 years, Saltrock; a.British, coastal, lifestyle brand, h... Show more

School Support Worker

Active Care GroupRedruth
£13.50 hourly£13.50 hourly
Permanent, TemporaryPermanent, Temporary

Are you looking for a role for term time only, Mon-Fri, 8am-4pm?.Would you love a rewarding role, supporting a child with complex health needs at school?.Come and join Active Assistance.We are expa... Show more

Pre-Registration Trainee Pharmacy Technician

Royal Cornwall Hospitals NHS TrustTruro, United Kingdom
Permanent, Full-timePermanent, Full-time

We are actively recruiting for the role of a Pre-Registration Trainee Pharmacy Technician which will be either a hospital-only placement or in a fixed collaboration with either a GP surgery or comm... Show more

Consultant in CAMHS Community Kerrier

Cornwall Partnership NHS Foundation TrustRedruth, United Kingdom
Permanent, Full-timePermanent, Full-time

Consultant in Child and Adolescent Mental Health Services Opportunity - whether You're Starting Out or Ready for Something New.Live, work, and thrive in one of the UK's most desirable locations.Cor... Show more

Frailty Care Co-ordinator

Carnon Downs SurgerySt Agnes, United Kingdom
Permanent, Full-time, Part-timePermanent, Full-time, Part-time

We currently have vacancies For Frailty Care Co-ordinators to join our new Frailty Team working in conjunction with with Coastal PCN, likely to be based at St Agnes Surgery and Perranporth Surgery.... Show more

LGV 2 Driver

Biffa Waste ServicesTruro, England, GB
£17.35 hourly£17.35 hourly
Permanent, Full-timePermanent, Full-time
Quick Apply

Monday to Friday (40 hours per week).Working as part of a crew, you will drive LGV waste collection vehicles, collecting and emptying bins, boxes and bags from householders and carrying out street ... Show more

Vacant Property Cleaners

EmplyfyTruro, CON, GB
£15.00 hourly£15.00 hourly
Permanent, TemporaryPermanent, Temporary

A growing cleaning company operating across the UK is looking for dependable.You'll be responsible for making empty properties look their best and ensuring they are fully cleaned and ready for new ... Show more

Cleaner

Thorn Baker ConstructionMabe Burnthouse, Cornwall, England
£12.71 hourly£12.71 hourly
Permanent, Part-timePermanent, Part-time

Cleaner – Morning Shifts.Hours: Tuesday to Saturday 6am - 12:00pm or Sunday to Thursday 06:00am - 12:00pm .Job Type: Temporary to Permanent.We are currently recruiting for Cleaners to jo... Show more

Delivery Driver (Self Employed) Redruth

Driver ExpressTruro, England
PermanentPermanent

We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers.This is a Delivery Driver role where you’ll spend the majority of you... Show more

Commercial Service Advisor

VospersThreemilestone, Truro, United Kingdom
Permanent, Full-timePermanent, Full-time
Quick Apply

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people.That's why we offer a supportive working environment, career prospects, and ... Show more

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Customer Service Advisor

Customer Service Advisor

The Dash GroupCornwall, England, GB
8 days ago
Salary
£27,000.00 yearly
Job type
  • Permanent, Full-time
  • Quick Apply
Job description

Job Title - Customer Service Advisor

Business unit - Dash Logistix, Redruth

Reports to - Group Commercial Manager

Hours - Monday to Friday 08:30 to 17:00

Salary - £27,000 per annum


Purpose

Dash Express is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence.


As our Customer Service Advisor, you will be responsible for delivering excellent customer service across the Dash Logistix network, ensuring a consistent customer experience across all parcel operations. Working within the centralised Customer Service Team you will support customers across all regional Dash Logistix depots and act as a key link between customers, drivers, operational teams and network partners. You will take ownership of enquiries and service issues from initial contact to resolution.


What Success Looks Like


  • You will champion and nurture a "One Team" approach across regional Customer Service and Operations.
  • You will consistently deliver outstanding customer service across all depots.
  • You will respond quickly and professionally to all enquiries.
  • Acting as the voice of the customer, you will take full ownership to resolve issues effectively and efficiently every time.
  • You will maintain accurate administration and operational records.


Main Duties & Responsibilities

Customer Service

  • Be the first point of contact for customer enquiries by phone and email.
  • Investigate and resolve collection, delivery and general service queries.
  • Liaise with drivers, depots and operational teams to obtain updates and resolve issues.
  • Keep customers informed throughout the resolution process.
  • Handle customer complaints professionally and empathetically.
  • Process customer bookings and pricing enquiries.
  • Welcome and assist customers and visitors at the depot.
  • Support customers with tracking, Proof of Delivery (POD) requests and delivery updates.


Administration Support

  • Complete end-of-day administration, including system updates and POD clearance.
  • Process customer claims, credits and service investigations.
  • Maintain accurate customer records and communications.
  • Manage shared inboxes and customer correspondence.


Team Working

  • Support all Dash Logistix depots as part of the central Customer Service Team.
  • Build positive working relationships with Customer Service, Operations and Management teams.
  • Take ownership of customer enquiries through to resolution.
  • Support colleagues and contribute to a positive team culture.


Key Performance Indicators

  • Response times to customer enquiries.
  • Complaint resolution times.
  • First-contact resolution rate.
  • Customer satisfaction scores.
  • Accuracy of POD clearance and administration.

What We're Looking For

  • The emotional intelligence, empathy and resilience to consistently deliver exceptional customer service.
  • Exceptional communication, influencing, and stakeholder management skills.
  • Experience working in logistics would be highly advantageous.
  • Confident IT skills with the ability to use an array of different systems.
  • A flexible approach to work.
  • A full UK driving licence.