Permanent Jobs in Bangor, north wales, gb

Job Number

BU03587

School / Department

Student Services : Student Administration

Grade

Contract Duration

Permanent

Responsible to

Monitoring Officer

Purpose of the Job

To work as part of the smaller Monitoring Team, within the Student Administration Team, who are responsible for the monitoring of attendance and engagement for all students. To work with the Team in the embedding of new workflows and working practices within the area of attendance and engagement and ensure that all working practices are consistent across UK and International students. To assist with data quality checks with regard to student administration functions.

Main Duties and Responsibilities

• Work closely with the Team to ensure the provision of a flexible and responsive engagement and attendance monitoring system for all students.
• Contribute to the development of Key Performance Indicators or service standards for the team and assist with the monitoring and reporting of such.
• Assist with the development effective collaborative work relationships within Student Services and across the University in order to develop best practice in meeting the needs of the University and its diverse student body.
• To assist with the development of and embedding of new workflows and working practices within the area of engagement / attendance monitoring, and the team as a whole.
• Working with the rest of the Team to ensure that all regulatory and university policies and regulations are adhered to and that information is held in accordance with those regulations.
• To be one of the primary points of contact and to provide customer focused support, assistance and guidance as required to students and / or staff.
• To work with the rest of the Monitoring and Compliance Team to ensure that the University’s policies and practices in relation to both Bangor University Regulations and UKVI Regulations are complied with.
• Take primary responsibility for the maintenance of student files as required for UKVI audit purposes.
• Assist with the early identification of ‘at risk’ students and provide support to the other members of the team who will identify the action taken in each case.
• Provide support for the regular running of engagement reports, assisting with the action to be taken.
• Assist with ID checks for students, including handling BRP cards (for which Home Office approval is required).
• Undertake other such duties commensurate with grade and at other Bangor University locations as required by your line manager.
• To engage with and participate in University events such as open days, exams and graduation as required. As a member of the Student Administration Team, it is expected that the postholder will participate in events that fall under the remit of that Team which include, but are not restricted to events such as, ID checking and enrolment, graduation, examinations, etc.

Other Duties and Responsibilities

Person Specification

Qualifications / Training

Essential :

Desirable :

Experience / Knowledge

Essential

Desirable

Skills / Abilities

Essential

Desirable

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture.

We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.