Client Development Manager

Overview

Our Client Development Managers (CDMs) are a key link between our customers and apetito. Customers see their CDM as the face of apetito – they are an instrumental part of the success of apetito partnerships

A successful CDM will be a real, enthusiastic self-starter, who can develop long-term partnerships with customers and achieve commercial targets including high levels of customer retention and loyalty.

Our CDMs manage their own customers whilst having a team of apetito colleagues to support them. This is an important role and gives us a real point of difference in the market.

The Care Homes Team are :

• Dedicated experts in the provision of food for older people
• We are genuine partners to Care Homes and their teams
• We are proud to create food that is enjoyed and shared. Our Care Homes team have a very forward thinking culture that will really help us to accelerate growth over the next 5 years. We have a mix of experienced managers, food professionals and graduates who are positive and passionate about what we do. We make a real difference.

For further information on the CDM role please view the link below :

https : / / www.youtube.com / watch?v=WcvAr9BrwDw&feature=youtu.be

This role is covering The North-East of England, the ideal candidate will be based around York, Teeside or Newcastle.

Who we are

apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings.

Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.

Wiltshire Farm Foods, our sister company, is the UK’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK.

Responsibilities

Retention

Mobilisations

Business Development

Relationships

The CDM would typically manage a portfolio of around 40 customers with a key focus on budget control, delivering training needs, product presentations and dispute resolution.

The role will also be expected to promote apetito throughout the Care Homes marketplace through extensive networking.

Qualifications / Personal Qualities

Essential :

Desirable :

Personal Qualities :

We are looking for a self-motivated individual with proven organisational and training skills. Whilst a significant amount of their time will involve working alone you must be a team player who is happy to work within the team to meet joint objectives.

As this role involves working with elderly and vulnerable customers, it is exempt from The Rehabilitation of Offenders Act 1974 and requires a Basic DBS Disclosure.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

Company Benefits

Our Values

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

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