Customer Service Representative

Overview : As a Customer Services Representative (CSR) at Orega, you'll play a crucial role in delivering top-notch customer service to our Centre's clients and visitors. This hands-on position requires a friendly and proactive individual with a 'nothing is too much trouble' attitude.

Full training is provided for this role.

Key Responsibilities :

Customer Services :

• Be the welcoming face of our Centre, handling front-of-house customer liaison.
• Efficiently manage reception duties with a courteous and professional approach.
• Answer switchboard calls promptly, maintaining rapid response standards.
• Log call information, maintain accurate records, and handle routine clerical tasks.
• Communicate effectively between customers, suppliers, visitors, and internal staff.
• Maintain a high level of customer service, embodying a positive and helpful attitude.

Administration, Building Protocol, and Activities :

Sales and Marketing :

IT / Telecoms :

General Responsibilities :

As Orega continues to grow, we strive to ensure that our culture remains vibrant and outstanding. Our core values have a huge impact on our business, the way we interact with each other and the work environments we work in.

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