Support Engineer

Chroma is currently recruiting for a Support Engineer to join a dynamic and growing MSP based near Stockport. This is a fantastic opportunity for an enthusiastic, can-do individual to become part of an innovative and forward-thinking IT team, offering a salary of up to £28K per annum.

The company is a rapidly expanding Managed Service Provider, working with the latest technologies to deliver cutting-edge solutions to a diverse and growing client base. They place a strong emphasis on personal and professional development, offering tailored training and continuous support to help you progress in your IT career.

As a Support Engineer, you will be responsible for a wide range of day-to-day tasks including updating the Service Desk to log detailed records of incidents, service requests, and issues. You will manage support calls, ensuring all data is accurate and up to date to meet service level agreements. You will also be responsible for prioritising issues on a case-by-case basis, creating and maintaining process documentation, and providing general hardware support.

If you're passionate about technology and looking to grow within a supportive and ambitious environment, this could be the perfect next step for you!

Essential Skills :

• Minimum 2 years experience in similar role
• MSP experience

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