Administrative Assistant

Overview

Location : Hybrid and Didsbury, Manchester

Salary : up to £29,569

Hours : Full time / 35 hours per week / Permanent

Agile working with 3 Days per week in the Office (Fully office-based throughout the training period)

About Us

Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester.

Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations.

The Role

We are looking for a reliable and organised Administrative Assistant to support the smooth running of our Facilities and Asset Management Teams. This is a key role that helps ensure our housing services are delivered efficiently and professionally. You'll be responsible for a wide range of administrative and clerical tasks - from arranging appointments and updating systems, to coordinating work orders and preparing reports.

You'll work closely with Facilities Coordinators, Caretakers, contractors, and internal teams to keep accurate records, support service delivery, and keep communication flowing. Whether it's helping manage servicing programmes, taking minutes, or helping with Southway projects, your contribution will be vital to keeping our operations running smoothly and our customers well-informed.

Candidates

We need someone who's dependable, detail-oriented, and passionate about delivering excellent customer service. You'll have strong communication skills, good IT knowledge, and the ability to manage your workload effectively. Experience in administrative support, data entry, or coordination roles is ideal, and you'll need to be confident using systems and preparing reports.

You'll be a team player who's keen to learn, solve problems, and contribute to continuous service improvement. If you're organised, committed, and looking for a role where you can make a real difference in a supportive and community-focused organisation, Southway is the place for you.

Benefits

This is an exciting opportunity and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days.

Closing Date : 15 September 2025

Interview Date : 29 September 2025

How to Apply / Contact

For an informal discussion please contact Molly Duerden, Facilities Manager on 07860 855376 or e-mail. Strictly no agencies.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

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