Head of Asset Management - BTR

About the Company

We're looking for a Head of Asset Management to drive performance across our residential portfolio. You'll be responsible for maximizing returns while ensuring our residents have a great living experience. This role sits at the centre of everything we do - connecting investment strategy, development, operations, and investor relations.

About the Role

This role is pivotal in overseeing the strategic asset management of our residential portfolio, ensuring both financial performance and resident satisfaction.

• Strategic Asset Management
• Develop and execute asset management plans that optimize NOI, capital value, and total returns across the portfolio.
• Oversee the handover from development to operations, making sure everything runs smoothly and meets our standards.
• Keep tabs on market trends and competitive activity to spot opportunities and risks.
• Lead value-add projects like refurbishments and amenity upgrades that boost performance and resident satisfaction.
• Financial Performance
• Track asset performance against budgets and investment targets, reporting on what's working and what isn't.
• Drive revenue growth through smart pricing strategies, new income streams, and occupancy optimization.
• Keep operating costs in check while maintaining quality service.
• Present quarterly performance updates to senior leadership and investors.
• Stakeholder Management
• Work closely with investors, property managers, and internal teams to align everyone around common goals.
• Partner with development teams to ensure new projects are built for long-term operational success.
• Support acquisitions by providing underwriting expertise and market insights.
• Operations
• Oversee property management teams to ensure they deliver on service promises and brand standards.
• Focus on resident experience - high satisfaction scores, strong retention, and positive reputation.

Qualifications