Senior Account Handler

Overview

Are you interested in a fast-paced role? We are looking for a Senior Account Handler to join our visionary and friendly office. Primarily you are responsible for providing a quality service, by handling client excellence. You'll work collaboratively with the expert Account Executives in the office to achieve common goals. True team cohesion for the ultimate outcome. You will be experienced within the insurance sector, knowledgeable about the local market and want to put your clients at the heart of your actions.

How You'll Make An Impact

• You will obtain renewal terms for your customers and explore alternative quotations before producing a final presentation for account managers to discuss with customers. You are the expert; your team will rely on you to have the knowledge.
• Produce market presentations where required and negotiate terms with insurers
• Check insurer documentation for accuracy and provide to the customer within certain timescales
• Take care of insurer queries and ensure customers feel their needs are handled efficiently; assist with customer queries, liaise with insurers regarding potential changes and new terms for policies. Strong interpersonal skills are essential.
• Ensure all account admin is taken care of - confirming cover with relevant insurers, processing policies and chasing outstanding documentation when required. Be highly organised and work toward a plan.
• Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive; you are the main point of contact for this account.
• Deal with account queries and credit control matters, highlighting any concerns to account managers, and apply relevant legal and regulatory policy as required
• Keep track of monthly budget and income
• Work in conjunction with your account handler—providing guidance and training
• Be prepared to assist others within your team as and when required
• Comply with AJG Professional Standards Manual in accordance with statutory requirements for the role, including managing client information, whistleblowing, and treating customers fairly

About You

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, Gallagher offers a wide range of benefits. The minimum core benefits you’ll get depend on your job level and may improve :

Other benefits

Inclusion And Diversity

Inclusion and diversity (I&D) are core parts of our business, embedded in the fabric of Gallagher. We are committed to sustainability and to supporting the communities where we live and work. Gallagher embraces employees’ diverse identities, experiences and talents, enabling us to better serve clients and communities. We are dedicated to equal opportunity and to creating an inclusive workplace for all.

Equal Employment Opportunity

Gallagher is Disability Confident Committed. We support inclusive recruitment and accessibility, and we provide reasonable adjustments to applicants with disabilities. If you require adjustments to your application, please contact us. Our living wage accreditation and commitment to equal opportunity apply across our organisation.

Our policies prohibit discrimination based on protected characteristics and require fair treatment in all aspects of employment, including recruitment, hiring, training, promotion, transfer, compensation, benefits, layoff, and termination. Reasonable accommodations are provided to qualified applicants with disabilities unless an undue hardship would be imposed.

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