We are working with a national insurance broker who are seeking a Senior Account Handler to manage a portfolio of commercial clients from their Orpington office. This role combines client management, administration, and some support for Account Executives on more complex cases.
The Role
- Take ownership of a portfolio of commercial clients, acting as their main point of contact.
- Manage renewals, mid-term adjustments, and client documentation efficiently.
- Liaise with clients, insurers, and colleagues to resolve queries and maintain smooth processes.
- Support Account Executives on larger or more complex accounts where needed.
- Ensure all records are accurate and compliant with FCA regulations.
- Help maintain and improve client service standards within the team.
Skills and Experience
Experience as a Senior Account Handler or experienced Account Handler in commercial insurance broking.Solid knowledge of commercial insurance products and broking procedures.Comfortable managing a varied client portfolio with attention to detail.Strong communication skills and ability to work collaboratively.Organised and able to prioritise work to meet deadlines.Cert CII or working towards (desirable).What's on Offer
Salary of £45,000 plus benefits.Hybrid / flexible working with Orpington office base.Opportunity to manage your own portfolio while contributing to the wider team.Support with professional qualifications and career progression.A stable role within a respected national broker.This position may suit an experienced Account Handler looking to step up in responsibility, or a Senior Handler seeking a stable role with clear career development.
Apply in confidence to discuss this opportunity.