IT Administrator / Support

IT Administrator / Support

Location : Bury St Edmunds, Sudbury, Framlingham, Halesworth

Salary : Competitive + benefits

I'm working with a forward-thinking professional services firm who pride themselves on being approachable, modern, and client-focused (think friendly experts, not stuffy old-school). They're growing, and now need an IT Administrator who can keep their tech running smoothly while shaping the future of their systems.

This isn't just a 'fix the printer and reset the password' gig, you'll be trusted to manage incidents end-to-end, oversee upgrades and patching, review systems for vulnerabilities, and even get involved in AI projects and automation to help modernise the firm's IT.

What's on your plate :

Hands-on IT support across multiple sites (Windows, Macs, iOS & Android)

Supporting case management software + Microsoft Office Suite

Networking know-how (VPN, firewalls, DNS, TCP)

Monitoring, maintaining and patching servers and infrastructure

Liaising with external contractors when things get tricky

Bringing fresh ideas around AI, SharePoint, Teams, Power Automate & PowerApps

What you'll bring :

Solid IT support experience (ideally across multi-site environments)