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Housing Solutions Officer
Neway International LtdKingston, England, United Kingdom1 day ago
Job type
- Full-time
Job descriptionCustomers and clients Community Housing colleagues Landlords and letting agents Registered Providers and housing associations Social Services, Finance, and Housing Management Statutory bodies (e.g. Police, Probation Service) Voluntary organisations (e.g. Mind, Women’s Aid) Experience in housing advice, homelessness prevention, or related support services Strong communication and negotiation skills Ability to work collaboratively and sensitively with vulnerable individuals Knowledge of housing legislation and local authority duties A solution-focused mindset and commitment to continuous improvement
Overview
Housing Solutions Officer (Grade G)
Location : Guildhall 2, Royal Borough of Kingston
Contract : 6 October 2025 – 12 January 2026
Hours : 36 per week | Monday–Friday, 9 : 00–17 : 00
Pay : £20.37 PAYE / £26.56 Umbrella | Inside IR35
Application Deadline : Monday 29 September 2025 at 18 : 00
Responsibilities
- Work directly with households who are homeless or at risk, offering tailored advice and practical support
- Help clients retain existing housing or secure alternative accommodation
- Develop and agree action plans with households to prevent or relieve homelessness
- Engage with a wide range of clients including tenants, homeowners, and those facing relationship breakdowns or eviction
- Collaborate with internal teams and external partners including landlords, housing providers, social services, and voluntary agencies
- Ensure performance targets are met and customer satisfaction remains high
- Contribute to service development and support the Housing Solutions Team Manager
Key Relationships
What We’re Looking For
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Housing Officer • Kingston, England, United Kingdom
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