French & English Customer Experience Advisor | Careers
We are a customer experience service provider offering multilingual omnichannel solutions to our clients in the Payment and fintech sectors. Based in the North East of England, our Customer Experience teams are centred on the exceptional service we offer to our clients and their customers. We are extremely proud of being awarded the Judges\' Special Award at the 2023 North East Contact Centre Awards (NECCA) and were UKCCA finalists in 2024 and 2025 across multiple categories.
We are actively recruiting for French & English bilingual customer experience enthusiasts to join our existing team.
We operate 365 days a year between the hours of 8 am and 8 pm / 24 hours a day, and the role will require flexible working, 5 shifts/days per week over 7 days a week, but we have a hybrid approach to working. The role will require you to work a minimum of 2 days a week at our Hub in Gateshead. The rest of the week you can work remotely.
Key responsibilities will include:
Key qualities & experience required include:
Bilingual Customer Experience Advisor (French/English) • Gateshead, England, GB
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