Head of Commercial Operations

Overview

This is a fantastic opportunity for a senior leader to join an outstanding organisation that is committed to the development of a range of commercial services. With a newly developed shop, an attractive standalone pub, weekly market days and a vibrant events calendar, giving you a strong, interesting and exciting platform to build upon.

You will be at the forefront of the Union’s commercial strategy, leading and managing a committed team in a values driven organisation.

You will be a leader and manager who can build on our current successes and drive forward the commercial activities of Royal Holloway Students’ Union. We are looking for an individual with an entrepreneurial flair, who will shape the future of our commercial services so that they are sector leading and play a big part in student life and the University.

The successful candidate will have an innovative can-do attitude and be excited by this opportunity, running a diverse range of commercial services, collaborating with and gaining buy-in from all stakeholders. You will work alongside other senior leaders to deliver the new organisational strategy. This is a great time to join this values led organisation.

Royal Holloway Students’ Union is the representative body for students at Royal Holloway University. It is a not-for-profit charity employing c.50 permanent staff and over 250 part-time students, who work with four full-time elected Sabbatical Officers. The team delivers a wide range of services and representative functions to one of the most diverse student communities.

You will enjoy working in a collaborative environment and seek to innovate and refresh their offer and approach, ensuring that commercial services are relevant now and in the future. We are looking for a leader who can create a community of students who want to use and be part of the commercial services. A leader who is a people person, who will develop a proactive culture and take their people with them.

The preferred candidate will be able to demonstrate extensive experience of leading teams and developing a range of commercial services, which have engaged their customers and shown consistent growth. You will be a visionary leader, a person who can build rapport, achieve sales growth and can turn this into profit and reserves for Royal Holloway Students’ Union.

You are likely to have a background in retail, hospitality, facilities or events management, most of all you will be able to demonstrate transferable skills to work in all these areas. You will be a leader who can use your experience, curiosity and enthusiasm to bring new thinking and ideas to this unique role and opportunity.

You will be motivated and excited to let your entrepreneurial talent show in a great organisation to work for and see this delivered through good planning, organisational and people skills.

If you wish to work in a great organisation, in a fulfilling role, where you can make a difference request a recruitment pack for more details.

Applying for the Role

For further information about this position please request the Recruitment Pack, which includes the Job Description and Person Specification, by emailing Dominic Morris, Blue Edge Recruitment at dominic@blueedgerecruitment.com.

Once you have reviewed the Recruitment Pack, to discuss the role further, email Dominic at dominic@blueedgerecruitment.com.

Closing date for applications is 9am Monday 29 September 2025.

#J-18808-Ljbffr