Employability Team Leader

Employability Team Leader

Salary : £35,000 per annum

Location : Tower Hamlets

The Team Leader is a transformative role responsible for driving performance and results from a team of Employment Advisors. The Team Leader will support the team to achieve individual and team targets, whilst providing ongoing practical support through observations, caseload reviews and discussions of complex cases. They will conduct performance reviews and observations to assess competence in line with Ingeus' Performance Excellence Programme.

What you will be doing?

Direct Line Management of the team

Mentoring, training & developing the team to perform their roles effectively

Regular observations and caseload reviews

Supporting successful project delivery by maintaining operational excellence, achieving KPIs, managing the day-to-day quality of provision & managing performance

• To be successful you will require;

Previous Team Management / Lead experience is essential

Experience of overseeing performance, mentoring & supporting colleagues, ensuring KPIs are met

Stakeholder Management; Ability to effectively network & build relationships internally & externally

25 days annual leave plus bank holidays with the opportunity to salary trade extra

EAP Support programme available 24 / 7 with access to 6 x counselling sessions

Private Medical Insurance / Life assurance

Up to two days each year dedicated to Community Giving (Volunteering)

Eyecare vouchers with help to purchase new glasses

Online discount shopping via Perks at Work

Cycle to Work scheme

Travel Season ticket loan

Long Service Awards

Access to Salary Finance; financial education and advice

The opportunity to buy extra perks such as, critical Illness Cover, dental insurance

About Ingeus

Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Please note, if we receive a high volume of applications, the role may be closed early.

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