Rewards and Benefits on Offer;
- Immediate start date.
- Varied and interesting job role.
- Great resources.
- Great team culture.
- Any support required is provided.
The Company you will be working for;
We are proudly representing our public sector client based in Sunderland. They are currently looking for a Customer Service Advisor to join their team. If you are interested and meet the person specification of the job role, please apply below.
The Job Youll be Doing;
Provide information, advice and guidance to customers via a range of communication channels including face to face, telephone, email, letter, web chat and social media.Communicate, verbally and in writing, specific knowledge of the business and partner services to resolve enquiries at the first point of contact.Undertake surveys, telephone calls and interviews to collect data / customer insights to inform improvement programmes.Act as the front door for colleagues and partners, including meet ...