This job offer is not available in your country.
Customer Service Representative
Northgate Vehicle Hire LimitedTees Valley, England, United Kingdom4 days ago
Job type
- Full-time
Job descriptionAnnual Leave : 24 days rising to 26 days with service, plus public holidays and a birthday leave day. Pension : Employer contributions of 5%. Financial Benefits : Free life assurance, Save-as-You-Earn scheme, employee referral scheme (£1,000 per referral), and Benefits App with discounts and cashback. Wellbeing & Lifestyle : 24 / 7 GP service, mental health support, physiotherapy, eyecare vouchers, Health Cash Plan, Dental Plan, Travel Insurance, and cycle-to-work scheme. Motoring Benefits : Employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car / van hires. Other : Free financial wellbeing app, One Team / One Mission alignment, and family-friendly leave policies. You are customer-centric and consistently deliver excellence. Strong attention to detail and accuracy. Good IT literacy with ability to learn new systems; proficient in standard Microsoft packages. Passionate about continuous improvement and process refinement. Effective written and verbal communication; team-oriented with cross-department collaboration. Curious, resilient, proactive, and committed to exceptional service.
Overview
Customer Service Representative – Reference SEP20259762
Location : Darlington Head Office | Expiry date : 14 : 24, Fri, 3rd Oct 2025
Salary : Starting at £23,874 + monthly performance bonus
Responsibilities
- Provide high-quality customer service, aiming to maintain high standards for customers and contribute to continuous improvement.
- Handle customer inquiries via email or chat with limited telephony, resolving issues and responding to queries efficiently.
- Support administration tasks, including payments, fines logging, and other customer-first activities as part of back-office operations.
- Collaborate with cross-functional teams to ensure smooth operations and a world-class customer experience.
What’s in it for you
Salary : Starting at £23,874 with a dedicated Pathways programme to progress to £26,304, plus a generous monthly performance bonus and Employee of the Month opportunities.
Role Profile
Keeping customers moving smarter is our purpose. You will be at the core of our central operations, delivering a world-class customer service as part of Northgate Vehicle Hire.
About you
About Us
With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. We are agile, expert, imaginative, and reliable.
#J-18808-Ljbffr
Create a job alert for this search
Customer Service Representative • Tees Valley, England, United Kingdom
Related jobs
Silver Fox Way, Newcastle upon Tyne NE27 0QJ.Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Cus...Show moreLast updated: 30+ days ago
We're currently looking for Customer Service Executives to create an outstanding customer experience in our SEAT branch in Benton and help customers get excited about our products.Simplyhealth - al...Show moreLast updated: 30+ days ago
The Company Benefits and Rewards on Offer; • You will be working for a high successful company.Friendly and supportive working environment.
Monday – Friday working, no weekends! • A perman...Show moreLast updated: 25 days ago
Were recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits : .Training is included to prepare you for this role.
Customer Service Advisor rol...Show moreLast updated: 5 hours ago
Quorum Business Park, Longbenton - NE12 8BU.Monday-Sunday (5 days on 2 days off).Are you a tech lover, with customer service experience?.
We are looking for passionate and dedicated.Technical Custom...Show moreLast updated: 30+ days ago
The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.
Easily Accessible offices and free onsite parking.Monday F...Show moreLast updated: 30+ days ago
Are you ready to dive into an exciting career in sales? This is a fantastic opportunity for someone who thrives on autonomy, performance-based rewards, and career growth!.We are hiring confident, a...Show moreLast updated: less than 1 hour ago Rewards and Benefits on Offer;.Varied and interesting job role.Any support required is provided.The Company you will be working for.
.We are proudly representing our public sector client based in Su...Show moreLast updated: 30+ days ago 
Join our Field Sales Representatives team at Virgin Media O2, where youll be the first point of contact for customers, delivering exceptional service and introducing them to our leading broadband, ...Show moreLast updated: 5 days ago
Customer Service Representative.Mon-Fri + Saturday mornings on a rota basis.Funded Summer and Christmas events.Are you looking to start a career or looking to retrain? Whether you have.Show moreLast updated: 30+ days ago
Customer Service Representative.Shift Times : Flexible work patterns to cover the below working hours; 8am-8pm on weekdays, 8am-6pm on weekends.
As a Customer Service Representative, you'll be respon...Show moreLast updated: 30+ days ago
Job Title : Customer service representative.Rate : £15-£17p / h inside ir35 through umbrella.The working hours are between 8am and 10pm, Monday to Sunday working 5 days on 2 days under a 6-8 week shif...Show moreLast updated: 30+ days ago
Customer Service Representative.Shift Times : Flexible work patterns to cover the below working hours; 8am-8pm on weekdays, 8am-6pm on weekends.
As a Customer Service Representative, you'll be respon...Show moreLast updated: 6 hours ago
Imperial Recruitment is looking for a motivated, people-focused leader with a passion for sustainability and outstanding customer service to join our client’s team.
This is an exciting opportu...Show moreLast updated: 11 days ago
We are looking to bring on board a Customer Service Advisor to join a busy, fast-paced team based at our customer site in Darlington, working Monday Friday.
We need someone that has a passion for s...Show moreLast updated: 30+ days ago
Silver Fox Way, Newcastle upon Tyne NE27 0QJ.Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Cus...Show moreLast updated: 30+ days ago
Remote Telesales Representative – Work from Home | Full-Time, Permanent| Mon-Fri - £24.Ready to take your sales career to the next level? Do you have a minimum of one year’...Show moreLast updated: 30+ days ago
Aibo Recruitment is excited to be partnering with an industry leading company based in York.A fantastic opportunity has arisen for a Customer Service Advisor to join a supportive and friendly team....Show moreLast updated: 15 hours ago
The Assistant Manager supports the Manager in overseeing the daily operations of the department.This role involves supervising staff, ensuring high-quality customer service, handling escalated issu...Show moreLast updated: 30+ days ago
Our Public Sector Client based in Sunderland requires 3.Customer Service Enabling Team.The roles are working through until November 2025, with the chance to extend beyond this.The hourly rate for t...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Advisor
EEHebburn, Tyne and Wear, United KingdomFull-time
- Promoted
Customer Service Executive
Arnold Clark. CareersNewcastle Upon Tyne, Tyne and Wear, UKFull-time
- Promoted
Sales Support Representative
MTrec Ltd CommercialGateshead, Tyne & Wear, UKPermanent
- Promoted
- New!
Customer Service Advisor
Back 2 WorkNE27 0QJ, ENG, GBFull-time
- Promoted
Technical Customer Service Advisor
Verisure CareersNewcastle Upon Tyne, Tyne and Wear, UKFull-time
- Promoted
Customer Service Administrator
MTrec Commercial CareersShildon, County Durham, UKFull-time
- Promoted
- New!
Sky Field Sales Representative
UniquelyGreenside, United KingdomFull-time
- Promoted
Customer Service Representative
MTrec Commercial CareersSunderland, Tyne and Wear, UKFull-time
- Promoted
Field Sales Representative
Virgin Media O2 CareersStockton-On-Tees, County Durham, UKFull-time
- Promoted
Customer Service Representative
Thrifty Car & Van Rental CareersGateshead, Tyne and Wear, UKFull-time
- Promoted
Customer Service Advisor
Manpower CareersDurham, County Durham, UKFull-time
- Promoted
Customer Service Representative
Global Technology SolutionsNewcastle Upon Tyne, Tyne and Wear, UKTemporary
- Promoted
- New!
Customer Service Advisor
ManpowerDurham, County Durham, UKTemporary
- Promoted
Customer Service Team Leader
Imperial Recruitment GroupBelmont, County Durham, County Durham, UKFull-time
- Promoted
Customer Service Administrator Nobia Darlington Replacement
XPO TRANSPORT SOLUTIONS UK LIMITEDDarlington, County Durham, UKFull-time
- Promoted
Customer Service Advisor
EE CareersNewcastle Upon Tyne, Tyne and Wear, UKFull-time
- Promoted
Remote Telesales Representative
Pertemps SSDC DDTNewcastle upon Tyne, Tyne & Wear, UKRemote
Full-time +1
- Promoted
- New!
Customer Service Advisor
AIBO RECRUITMENTNorth Yorkshire, North Yorkshire, UKFull-time
- Promoted
Customer Service Manager
Hays TravelSunderland, Tyne and Wear, UKFull-time
- Promoted
Customer Services Enabling Officer
Barker Ross Group CareersSunderland, Tyne and Wear, UKFull-time