Keyholder, Sales Associate - New London Location

TALA, known for activewear that keeps up with busy lifestyles, has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic socials, today we are a digital-first, multichannel women’s athleisure brand with a multi-faceted growth and retention strategy, trading on impressive numbers. TALA recently opened a 2,000-square-foot, double-fronted Store on London’s iconic Carnaby Street as part of our ambitious growth strategy, backed by a recent funding round.

We are looking for a dynamic and customer-conscious Keyholder, Sales Associate to be part of our exciting second store location in London. You will be a key member of Team TALA, ensuring a premium customer experience based on positive customer interactions, product knowledge, inventory management, store upkeep, and teamwork.

You’re not just selling clothes, you’re representing the brand’s style, energy, and values.

Reporting into the Store Manager and sitting within our growing commercial team, this role will be pivotal to the success and growth of TALA and is an opportunity for professional development.

Tasks

Day to day this looks like :

Customer Service & Sales

• Embody and communicate the TALA brand philosophy, values, and culture to both internal and external customers.
• Greet and assist customers, providing a friendly and engaging shopping experience.
• Offer product recommendations and styling advice based on customer preferences.
• Handle customer inquiries, complaints, and returns professionally.
• Process sales transactions using the store’s POS system.

Merchandising & Store Presentation

Stock Management & Operations

Housekeeping & Maintenance

Team Collaboration & Training

Key Holder Responsibilities :

As a Key Holder, you’ll take on additional leadership and operational responsibilities, including :

Requirements

About You :

Benefits

What we can offer :

TALA is an activewear brand built to actively solve problems without creating new ones for people, the planet, or anyone else. Every collection prioritises functionality and thoughtful design, combining premium fabrics with multi-way versatility and flattering fits that deliver maximum impact with minimal effort. Each piece is crafted with attention to detail, ensuring women can look and feel their best with ease.

When founder Grace Beverley shifted from fast fashion to more sustainable options in her everyday clothing, she found a host of responsibly made options in every category other than activewear. Founding TALA in 2019, the proud female-led brand is on a mission to make consciously made active and off-duty styles accessible and inclusive without sacrificing performance or fit.

Read about TALA's people, purpose and product work here.

TikTok : @wearetala Instagram : @wearetala