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Pensions Administrator

Pensions Administrator

CRA GROUP RECRUITMENT AND PAYROLL LTDSutton, STN, gb
6 days ago
Job type
  • Temporary
  • Quick Apply
Job description

Job Description

10 months contract with a Local Authority

Job Summary :

  • We are seeking a detail-oriented Pensions Administrator to support the Benefits Processing function of a shared pensions administration service.
  • This role provides vital administrative support, ensuring pension benefits are accurately recorded, maintained, and processed in line with internal procedures and statutory requirements.
  • The successful candidate will join a collaborative team environment, delivering front-line service to internal and external stakeholders.
  • This role is ideal for someone with strong communication skills, administrative experience, and a keen eye for accuracy.

Key Duties / Accountabilities (Sample) :

  • Carry out general pension administration tasks including :
  • Updating and maintaining electronic pension records
  • Indexing and processing incoming post
  • Managing the team's shared email inbox
  • Requesting and following up on required information from stakeholders
  • Answer and manage incoming calls to the pension team professionally and efficiently.
  • Raise purchase orders and invoices, process payments, and carry out associated financial admin tasks.
  • Coordinate team meetings and take accurate minutes.
  • Check and validate records using internal systems and databases to ensure data accuracy.
  • Provide clear and timely information to customers in accordance with internal service guidelines.
  • Operate IT systems with competence (training provided if needed).
  • Prioritise and manage daily workload to meet internal deadlines.
  • Support compliance with internal data protection, health and safety, and equal opportunity policies.
  • Skills / Experience :

  • Previous experience in an administrative or support services role, ideally within a pensions, HR, or finance environment.
  • Strong written and verbal communication skills.
  • High level of attention to detail and data accuracy.
  • Ability to manage and prioritise a busy workload to meet tight deadlines.
  • Confident IT user, with experience using Microsoft Office applications (particularly Outlook, Word, and Excel).
  • Familiarity with using electronic databases and shared inboxes.
  • Demonstrated ability to work both independently and as part of a team.
  • Understanding of the importance of confidentiality, data handling, and professional conduct.
  • Willingness to adapt and learn in a structured, process-driven environment.
  • Additional Information :

  • The closing date : 30 / 09 / 2025 @22 : 00.
  • Hours : 36 hours per week (Mon–Fri, 09 : 00–17 : 00).
  • Requirements

  • Previous experience in an administrative or support services role, ideally within a pensions, HR, or finance environment.
  • Strong written and verbal communication skills.
  • High level of attention to detail and data accuracy.
  • Ability to manage and prioritise a busy workload to meet tight deadlines.
  • Confident IT user, with experience using Microsoft Office applications (particularly Outlook, Word, and Excel).
  • Familiarity with using electronic databases and shared inboxes.
  • Demonstrated ability to work both independently and as part of a team.
  • Understanding of the importance of confidentiality, data handling, and professional conduct.
  • Willingness to adapt and learn in a structured, process-driven environment.
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    Pension Administrator • Sutton, STN, gb

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