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Eden Recruitment Ltd
EA - UHNW Property PortfolioEden Recruitment Ltd • Greater London, England, GB
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EA - UHNW Property Portfolio

EA - UHNW Property Portfolio

Eden Recruitment Ltd • Greater London, England, GB
30+ days ago
Job type
  • Full-time
Job description

Overview

We are seeking an experienced Executive Assistant to support the Property Director and the wider Executive Office in managing a large, privately owned international residential property portfolio. This role sits at the intersection of high-level executive support and property management, providing seamless oversight of family residences, ensuring the smooth operation of the household, and delivering exceptional standards across all properties.

Key Responsibilities

  • Provide day-to-day support to the Property Director in managing the family’s residential properties to the highest standards.
  • Ensure properties are prepared for family, guests, and visitors, often at short notice.
  • Coordinate with household staff, the wider Executive Office team, and external contractors to deliver a seamless and polished experience.

Planned and Reactive Maintenance

  • Conduct regular property inspections to identify any maintenance or operational needs.
  • Oversee planned maintenance across the portfolio, keeping accurate records and ensuring communication with all relevant parties.
  • Manage reactive maintenance issues: log requests, liaise with contractors, follow up, and ensure all tasks are completed to standard.
  • Research, vet, and manage suppliers and contractors, including utilities, to ensure work is delivered on time, within budget, and to the highest standards.
  • Maintain close communication with property and household staff to ensure all tasks are addressed promptly.
  • Ensure block management companies meet all legislative and regulatory obligations, including fire safety and Building Safety Act compliance.
  • Maintain accurate fire safety and building compliance records.
  • Act as the family’s representative with tenants, agents, and local stakeholders, ensuring strong relationships and clear communication.
  • Manage ASTs (Assured Shorthold Tenancies), liaising with agents for tenant negotiations, renewals, and tenancy matters.

Compliance

  • Ensure all properties comply with current health and safety regulations, insurance requirements, and landlord obligations.
  • Maintain comprehensive and up-to-date compliance records.

Reporting, Analysis & Efficiency

  • Assist the Property Director in collating regular reports for the family.
  • Support ongoing process improvements, helping to refine procedures and ensure operational efficiency.
  • Maintain and manage own work in progress, reviewing updates regularly with the Property Director.

Candidate Profile

Experience & Knowledge

  • Minimum 5 years’ experience in property management, ideally within a family office or HNWI environment.
  • Demonstrated knowledge of property operations, compliance, and maintenance management.
  • Understanding of household plant and equipment (AC, boilers, electrics, lighting systems) preferred but not essential.
  • Experience with high-value rentals and tenant management is advantageous.

Skills & Attributes

  • Highly professional, discreet, and credible with the ability to represent the family positively.
  • Strong interpersonal skills with the ability to build productive relationships with colleagues, household staff, tenants, suppliers, and advisors.
  • Commercially astute, globally aware, financially literate, and data-driven.
  • Strong organizational skills, capable of managing multiple priorities and working independently.
  • Excellent written and verbal communication skills.
  • Strong academic background.
  • Flexible, proactive, and able to exercise good judgment and discretion in all aspects of work.
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EA - UHNW Property Portfolio • Greater London, England, GB

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