Compliance & Client Relationship Consultant

Compliance & Client Relationship Consultant

Location : Carlisle (office based)

Salary : Commission-based contract with significant earning potential

Contract : Permanent, self-employed consultancy basis

Hours : Monday-Friday, 8.30am-5pm (flexibility required)

Premier Recruitment Group are delighted to be supporting a successful and fast-growing SME with the recruitment of a Compliance & Client Relationship Consultant . This is a fantastic opportunity for a driven and energetic individual who thrives in a dynamic, fast-paced environment and is motivated by delivering exceptional client outcomes.

This is not your typical 9-5 role. We are seeking someone with the resilience, enthusiasm and commitment to work in a high-performing team where effort and results are rewarded.

The Role :

• Deliver an exceptional client experience through regular, proactive communication via phone, email and SMS.
• Manage compliance documentation, ensuring accuracy and efficiency when liaising with clients and third parties.
• Respond rapidly to all incoming communications and requests, maintaining momentum on client applications.
• Liaise with external organisations to drive applications forward and ensure KPIs are consistently achieved.
• Contact all new client leads within 60 seconds of submission.
• Update and maintain spreadsheets and CRM records with accuracy and speed.
• Handle complex and sometimes difficult client calls with professionalism and empathy.
• Consistently follow internal procedures (SOPs) both on and off calls.

The Person :

We are less concerned about previous industry knowledge and more focused on finding the right personality fit . Training, including up-to-date sales techniques, will be provided for the right individual.

You will need to demonstrate :

Why Apply?

Important to note : This role is not suited to candidates looking for a steady-paced, fixed-hours office role. We are looking for career-driven, high-energy individuals who thrive in a demanding but rewarding environment.

If this role is of interest, please contact Kirsty Cutts on 07737 865 614.

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