Community Housing Officer

Community Housing Officer

Contract Type : Permanent

Salary : £32,388 per annum + benefits

Hours : Full-time, 37 hours per week Mon - Fri

Location : Devon, Exeter

DBS Check Required : Yes

Driving Licence

Purpose of the Role

We're looking for an experienced and customer-focused Community Housing Officer to join a dedicated team at a leading social housing provider in Devon. In this frontline role, you'll be responsible for delivering a high-quality, accessible housing management service across a designated patch of homes.

You'll ensure tenancy conditions are maintained, provide support through timely referrals, and drive compliance with safety standards. This is a varied role where no two days are the same, from addressing anti-social behaviour to supporting tenants with complex needs, you'll play a vital part in shaping thriving, sustainable communities.

Key Responsibilities

Neighbourhood Management

• Carry out regular estate inspections and walkabouts with residents, colleagues, and partner agencies.
• Identify and resolve environmental and community issues by instructing or liaising with relevant teams or external bodies.
• Promote and deliver initiatives that contribute to cleaner, greener, and safer neighbourhoods.